AT&T IP Flexible Reach Customer Portal: Enterprise Administrator Support

Manage Inbound Call Features


Grant a User Access to Features

Set Individual Features

As an Enterprise Administrator for the AT&T IP Flexible Reach Customer Portal, you can allow users to access individual inbound call features such as Call Rejection and Call Forwarding. You can also manage selective criteria within a call feature to set the behavior of the feature.


Grant a User Access to Features


You can grant a user access to features from the Inbound Features tab of the individual User page.


To assign a user access to specific features

  1. From any page in the Customer Portal, click USER MANAGEMENT in the main menu bar. The Users List page appears.
  2. Click a user's name. The User Details page appears with the Inbound Features tab selected.
  3. To assign a feature to the user, click Edit. The Available for User column becomes active.
  4. For each feature that you want to assign to this user, select Yes in the Available for User column. To revoke access to a feature, select No.
  5. When you've completed your selections, click Save. A message confirms the change.


Set Individual Features


You can set the behavior of most individual features for each user. These topics provide specific instructions on how to set each feature:



To learn more about inbound call features, see About Inbound Call Features.

Manage Inbound Call Features: Related Topics

About Users

User List Page

User Details Page

Search for and View Users

Manage Access to the Customer Portal

Edit User Profiles

View Call Logs

Manage Outbound Call Features

Manage User Schedules

Reassign Users to and from a Trunk Call Routing Scheme

Manage Users in Bulk