AT&T IP Flexible Reach Customer Portal: Enterprise Administrator Support

About Contacts

 

Enterprise contacts are people who act as resources for the users in your enterprise. As an Enterprise Administrator for the AT&T IP Flexible Reach Customer Portal, you can designate as many as three people as support contacts for users. To keep up with arrivals, departures, and changes in your enterprise, you can add, delete, and edit contact information.

 

You can also edit the support email sent to users in your enterprise.

 

You can view the contact's:

  • Name
  • Phone number
  • Email address
  • Wireless number
  • Role (in the enterprise)

 

Users (and administrators) can contact enterprise contacts for assistance. Depending on the contact's role, that person may be able to offer assistance with using the Customer Portal or with information about your enterprise.

 

To view enterprise contacts

Do one of these things:

  • From any page in the Customer Portal, in the Quick Links tile, click View enterprise contact. The Enterprise Contact page appears.
  • From any Customer Portal page, click RESOURCES in the main menu bar, and then click Enterprise immediately below. The Enterprise Contact page appears.

About Enterprise Contacts: Related Topics

Edit the Support Email Address

Add, Edit and Delete Contacts