Department Administrator Glossary

These are some common terms and acronyms that you may encounter in your role as a Department Administrator for the AT&T IP Flexible Reach Customer Portal.


A  |  B |  C |  D |  E |  F |  G |  H |  I |  J |  K |  L |  M |  N |  O |  P |  Q |  R |  S |  T |  U |  V |  W |  X |  Y |  Z
account code

A feature that enables you to track specific calls associated with certain accounts. As a Department Administrator, you can assign account code status to users.


There are two kinds of account codes: mandatory and optional.

anonymous call rejection

The Anonymous Call Rejection feature enables a user to reject calls that don't have caller ID attached.

authorization code

A feature that enables you to manage dial restrictions for outbound calls. Enterprise and Group Administrators create authorization codes and require them for different types of a group's outgoing calls. If required, users must enter anauthorization code when making a call (except for emergency or repair calls) outside their group.