AT&T IP Flexible Reach Customer Portal: Enterprise Administrator Support

Create an Account Code Summary Report

 

An Account Code Summary Report provides a list of account codes, plus it gives the total number of hours, minutes, and seconds for calls that used each account code during the specified report period and for other input filters you set.

 

To create an Account Code Summary Report

  1. From any page in the AT&T IP Flexible Reach Customer Portal, click REPORTS in the main menu bar. (See Create a New Report.) The Enterprise Reports view of the Reports page appears.
  2. Click New Reports.
  3. Click Account Code Summary Report. The Account Code Summary Report page appears.
  4. To the right of Summary Period, select a date or date range and a time zone.
    • You can enter a single date in the left date field, or enter a date range in the two date fields. The date range can't exceed 35 days.

      Enter the dates in MM/DD/YYYY format, or select dates using the Calendar icons The Calendar icon..

       

       

      Note: You must enter a date in the left field. The date field to the right is optional.

       

    • From the drop-down list below the date fields, select a time zone.
  5. To the right of Account Codes, select All account codes or enter a single account code in the field provided.
  6. To the right of Calls made using Account Codes by, select All groups, Specific group(s)or Specific departments.
    • If you selected Specific group(s), click Find to select groups. The Find Group window opens.
      • To select the groups you want to generate an Account Code Summary Report for, check the boxes to the left of the group names.
      • To find specific groups, use the Search tool.
      • To select all groups, check the box at the top of the Find Group list A checkbox.. For other actions, click the downward arrow and select Select Current Page, Select All Pages, or Clear Selection(s).
    • If you selected Specific department(s), click Find to select departments. The Find Department window opens.
      • To select the departments you want to generate an Account Code Summary Report for, check the boxes to the left of the department names.
      • To find specific departments, use the Search tool.
      • To select all departments, check the box at the top of the Find Department list A checkbox.. For other actions, click the downward arrow and select Select Current Page, Select All Pages, or Clear Selection(s).
    • When you’re finished selecting groups or departments, click Done.
  7. If you want summarized data, select the checkbox to the left of Include summarized Account Code usage across groups.
  8. Click Generate Report. After the report is created, you can access it in the Enterprise Reports view of the Reports page.
    • If your enterprise contains less than 200 groups or 1,000 phone numbers, the report is available for 2 days.
    • If your enterprise contains more than 200 groups or 1,000 phone numbers, the report is available for 35 days.

Create an Account Code Summary Report: Related Topics

About Reports

Create a New Report

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Create a Trunk Call Routing Summary Report

Create a Trunk Call Routing Assigned Users Report

Create a Feature Configuration Report

Create an Authorization Code Summary Report

Create a Call Transfer/Forward Report

Create an Inbound Call Details Report

Create an Outbound Call Details Report

Download or Delete a Report