AT&T Virtual Sales Experience

Service the needs of your business with the help of a live expert in our virtual retail store.

Features and highlights

  • feature icon - Able to service new and existing customers
  • feature icon - All of your retail needs can be serviced virtually, no need to go into a store
  • feature icon - One way video experience―you can see the agents but they cannot see you
  • feature icon - Ask questions, see demos of AT&T products, and learn more about various services

AT&T Virtual Sales Experience

A female small business worker wearing an apron looking at her smartphone.

A Tailored Retail Experience Just for You

Our AT&T Virtual Sales Experts provide you with a guided experience to check out some of the latest phones, tablets and solutions to help meet your business’ needs.  Whether you’re a new or existing AT&T Business customer, you can connect with our experts virtually anywhere and get quick and knowledgeable service for your ever-changing business needs.

If you’re in search of the perfect device, interested in a demonstration of the latest features or need assistance with placing an order, our representatives are there to assist you! We look forward to connecting with you today!

How it works

Begin your virtual experience by clicking the "connect now" button

  • Connect now

    Remember, this is a one-way experience. You will see your virtual agent, but they will not see you.

  • Answer a few simple questions

    The experts will ask you a few questions.  Please have your account information and tax ID number on hand.

    • Are you shopping or do you need support?
    • Do you accept the privacy policy?
    • Would you like your agent to call you, or would you prefer to call in?

  • Begin the experience

    Once the call has connected, you will see one of our experts in the virtual retail store experience. They can walk you through features, functionalities, and costs of any device or plan.

    • Demonstrate AT&T Wireless products

    • Answer questions about the devices and service

    • Assist in completing an online purchase or complete an order for you


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