Learn more about international calling and roaming, NumberSync, Wi-Fi calling, and device protection options for business.
Stay connected to home, even when you’re abroad, with data, talk, and unlimited text
Use the data from your wireless plan and get unlimited talk ad text while abroad
Make or receive calls using your wireless number, whether or not your smartphone is handy
Talk and text in more places with Wi-Fi calling from AT&T
Mobile Protection Pack for Business includes expert AT&T ProTech support to resolve almost any device issue
Ban the spam and help protect your Wi-Fi connections
Don’t miss a call, allow your phone number to ring multiple phones
Pay a one-time, per-device charge to use your devices in over 200 countries.
Pay-per-use rates apply without a package, when traveling in countries not included in a package, or when a package expires.
Passport packages do not apply on cruise ships. See if a cruise package is available for your cruise line.
Terms and restrictions apply. See below for details.
¹AT&T Passport® packages: One-time charge or monthly recurring charge applies. One-time charge packages are valid for 30 days beginning on the chosen effective date, may cross 2 bill cycles, and expire automatically. Packages will not be prorated if canceled on or after the chosen effective date. Packages canceled prior to chosen effective date will not incur the one-time charge. Monthly recurring version of AT&T Passport package requires a 2-month minimum term commitment. General Package Terms: Compatible device with domestic postpaid wireless service required. Countries: Includes talk, text, and data coverage in over 200 countries listed at att.com/globalcountries. Data: Actual data speeds vary by device and location. Data Overage: If you use all of your plan's data, we'll automatically add more data at $50 per GB. Monthly recurring package data allowance must be used in bill period provided or will be forfeited. Unlimited Messaging: Applies only to AT&T Short Messaging Service (SMS) and Multimedia Messaging Service (MMS) and not to other messaging services or applications. Messages received are charged at domestic messaging rates. Pay-Per-Use Rates: Apply when package expires, when traveling in excluded countries, or when you have not purchased a package. General: Coverage not available in all areas. Countries and rates are subject to change. Services while roaming are not guaranteed. Certain eligibility restrictions apply which may be based on service tenure, payment history, and/or credit. For additional restrictions, rates, and details, see att.com/passport and att.com/wirelesslegal.
²Availability, quality of coverage, and services while roaming are not guaranteed.
³Unlimited Texting: Applies only to messages sent via AT&T Short Messaging Service (SMS) and Multimedia Messaging Service (MMS) and not to other messaging services or applications. Messages received are charged at domestic messaging rates.
4Subject to plan terms. Usage restriction: If international voice, text or data usage exceeds 50% of total voice, text or data usage for two consecutive months, this feature may be removed. If your domestic plan includes Stream Saver®, it will apply to your international package or feature. More details at att.com/streamsaver.
5Use of Wi-Fi Calling may be restricted in some countries
6Claims completed by 6 p.m. ET will be shipped, and in most cases, delivered, the next day.
7Screen Repair: $49 deductible applies. Limited to eligible devices in select areas. Newly launched device models may not be eligible for screen repair Visit phoneclaim.com/att to check current eligibility. Same-day repair option depends upon claim approval time and technician availability. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Declining deductibles not applicable to screen repair and selecting screen repair option will not impact customer’s declining deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available areas are both subject to change at any time.
AT&T Mobile Insurance and AT&T Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #0D63161, in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.
8Customer must remain claim-free for 6 or 12 consecutive months to receive Declining Deductible discounts.
9For eligible AT&T mobile devices only.
AT&T International Day PassSM: Eligible domestic postpaid wireless plan required. Provisioning: Must be provisioned on a per-device basis before use. Once you add this option to your device, International Day Pass will stay on your account until you remove it at att.com/myatt, or by calling 800.335.4685. Business customers can remove it using the Premier online tool, by calling 800.331.0500 or by contacting their AT&T account representative. Use and assessment of fee: Once you add this option to your device, the first time you use data or voice, or send a text message in an International Day Pass (IDP) country, you’ll automatically be charged a $10 daily fee. The fee covers additional data, voice, or text messages sent for 24 hours from the initial use in any IDP country during that period. You’ll be charged an additional $10 fee for all subsequent 24-hour periods in which you use data or voice, or send a text message on a device set up with International Day Pass in an IDP country until you cancel the service. Incidental data usage: Apps on your device, including the AT&T Global Wi-Fi app, continue to use data even when you may not be aware of the usage. Such incidental data usage may trigger the $10 daily fee. To avoid unintended use of International Day Pass, turn off the roaming feature for your smartphone or device. Billing: Your International Day Pass data and voice usage will generally be applied to the monthly bill period/ data amount of your domestic plan at the time it’s used. However, because of the way we receive reporting from our international partners, voice or data usage may not match your exact dates of travel, and voice or data usage may be applied to your subsequent bill period. Data: International Day Pass lets you use data in all IDP countries without roaming charges. Data will be drawn from your domestic plan allowance. Additional or promotional data may not be available for use in destinations outside the U.S. If your domestic plan includes Stream Saver, it will apply to your international package or feature. See att.com/streamsaver for more details. For a list of IDP countries, go to att.com/globalcountries. Availability and quality of coverage and services while roaming are not guaranteed. Data overage: If you go over the amount of data in your qualified plan or other allowances during your bill period, overage charges, and/or data speed reduction of up to 128Kbps (2G speeds) apply in accordance with the terms of your domestic plan. If your data speed is slowed, all your data use, including audio and video streaming, picture and video messaging, and other types of data use will be impacted and may not work. For devices on an unlimited data plan, AT&T may slow speeds after 22GB of data use. See att.com/broadbandinfo for data speed details. Voice: For phones. International Day Pass allows you to use the calling features of your domestic plan within and between IDP countries and from IDP countries to the U.S. Calls and minutes of usage will be drawn from your domestic voice plan allowance. You may be charged for calls to special or premium service numbers. Calls to other countries: Calls from IDP countries to non-IDP countries will incur International Long Distance (ILD) charges. Per-minute pay-per-use rates apply unless you add an International Long Distance service package to the device making the calls. Rates subject to change without notice. To see what it costs, go to att.com/worldconnect. Unlimited text: Standard messaging for phones: Requires that your domestic plan includes texting. Includes an unlimited number of messages up to 1MB in size within and from an IDP country to more than 190 countries for text messages, and more than 120 countries for picture and video messages. We may add, change, and remove included countries at our discretion without notice. Messages sent through applications like iMessage or Hangouts may incur data or other charges. Details at att.com/text2world. Usage restrictions: If international voice, text, or data use exceeds 50% of total voice, text, or data usage for two consecutive months, the IDP feature may be removed. Service restrictions: Not available for wireless home phone services, connected vehicles, or connected devices. Pay-per-use international rates will apply. International use aboard cruise ships isn’t included. Unlimited Wi-Fi: Available at participating hotspots and requires download and activation of AT&T Global Wi-Fi app on eligible devices and compatible operating systems. See att.com/intlwifi for more information. Canada and Mexico: You won’t be charged the $10 fee for International Day Pass in Canada or Mexico if you have a domestic plan or an international coverage option that includes usage in Canada or Mexico at no additional charge. AT&T PassportSM: For devices with an active International Day Pass and an AT&T Passport plan, International Day Pass charges will apply in IDP countries, even if you have AT&T Passport. Data, voice, and text from AT&T Passport can’t be used to avoid voice and data overage charges incurred in IDP countries.
NumberSync: Requires compatible device on eligible wireless plan & smartphone on AT&T postpaid wireless account & set up for HD Voice. Visit att.com/hdvoice for information. NumberSync requirements, features & functionality may vary by device type & manufacturer. Data Charges: Apply to SMS/MMS messages sent/received on synced wearables and to calls made/received on synced Android tablets when not connected to Wi-Fi. 911 Calls. If you cannot be located using location information obtained from your device, 911 calls will be routed based on the address you provide in the NumberSync settings of your device. 911 calls are not supported outside the U.S., Puerto Rico, or USVI. 911 Calling with TTY & Real-Time Text: Due to technical limitations, NumberSync cannot be used with TTY devices and cannot support 911 calls over TTY devices. Persons with communications disabilities can use Real-Time Text (att.com/RTT) as an alternative. 911 services can be reached by either: (1) calling 911 using Real-Time Text, or (2) calling 911 directly using a TTY over the cellular network or from a landline telephone, or (3) sending a text message to 911 directly (in areas where text-to-911 is available) from a wireless device, or (4) using relay services to place a TTY or captioned telephone service (CTS) call from a wireless phone over the cellular network or from a landline telephone, or (5) using relay services to place an IP Relay or IP CTS call over a cellular data or other IP network. Additional restrictions: NumberSync cannot be used to initiate calls to 211, 311, 511, or 811. Not compatible with Smart Limits, Ringback Tones, OfficeDirect, or OfficeReach. Additional Information: Real-Time Text is not supported on all secondary devices like wearables and computers. Go to att.com/RTT for more information on how to use Real-Time Text.
GENERAL WIRELESS SERVICE TERMS: Subject to applicable Business Agreement. Service is not for resale. If AT&T determines your use of the services violates any of the applicable terms or policies found in the Business Agreement, we may in our sole discretion suspend, modify, terminate, or restrict your service. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other restrictions apply and may result in service termination. If you purchased a device that requires a term commitment, an Early Termination/Cancellation Fee applies if you cancel CRU service after the first 30 days and before the CRU service term ends. See att.com/equipmentETF for details on what fee may apply for your device and how the fee is prorated over time. Activation/upgrade fee per line (up to $45) and deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Other Monthly Charges: Apply per line and may include taxes, federal/state universal service charges, a Regulatory Cost Recovery Charge (up to $1.25), a gross receipts surcharge, an Administrative Fee, and other governmental assessments (including w/out limitation a Property Tax Allotment surcharge of $0.20 – $0.45 applied per CRU’s assigned number), which are not government-required charges. Pricing, fees, promotions, options, restrictions and terms subject to change and may be modified, discontinued or terminated at any time without notice. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check wireless.att.com/coverageviewer. Coverage may include areas served by unaffiliated carriers and not on AT&T’s owned and operated network (off-net). Arrangements with these carriers may change from time to time, and coverage is subject to change without notice. Service is intended for use primarily within the DCA. For full service terms and conditions, see the Business Agreement. © 2018 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property.
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