All-in-one communications
Meet AT&T Office@HandSM
Voice, video, messaging, and more in one place to elevate your customers’ experience. Plus, get:
- One toll-free number across devices
- Ready-to-use approach to setup and administration
- Features like auto-receptionist, call routing, and extensions
Why do businesses choose AT&T Office@Hand?
We know modern business communications can be tough. That’s why we combined everything into one simple, scalable solution.
Delighted customers
With just one number across all your devices, customers can easily connect to the right person with a much smoother experience.
More flexible work
Keep teams productive with the devices they already have and prefer, like smartphones, tablets, softphones, or desktop IP phones.
Maximized time and budget
Skip the lengthy setup, dev teams, and hardware maintenance of old phone systems—get up and running right away.
Simpler, unified experience
Spend more time serving customers instead of juggling apps and data, thanks to the all-in-one web-based service.
AT&T Office@Hand with Contact Center
Handle all communications in one AI-enhanced platform
Help reps manage customers on one platform, with features like:
- Voice, text, and video across 20+ digital channels
- AI-enhanced agents for tips and help during calls
- Transcriptions and summaries of calls
- Integration with leading CRMs like Salesforce and Zendesk
RingSense for AT&T Office@Hand
Make every call count with our dedicated AI-enhanced assistant
RingSense helps your agents get more out of every call, with powerful AI features like:
- Transcription, summarization, key takeaways, and action items from each call
- Call insights, including keyword, objection, and competitor mentions
- Filterable reports to help managers find common agent or customer issues
- AI-powered coaching to help all agents improve and save managers time
AT&T Office@Hand Wireless
Manage your business entirely from your mobile devices
This solution can be added standalone to any eligible voice Business rate plan. Or, get it at no additional charge with any AT&T Office@Hand plan.
Includes:
- Auto receptionist and call routing
- A single outbound phone number
- Business voicemail
What can you do with AT&T Office@Hand?
Every AT&T Office@Hand plan empowers teams with key features like:
Unified communications and collaboration
Manage audio, video, SMS, file sharing, chat, and whiteboarding on a single, AI-powered platform—synced across desk phones, smartphones, and desktops.
Advanced contact center features
Go next level with call monitoring for managers, call parking, automated call recording, Interactive Voice Response (IVR), and communications analytics.
AI assistance
Elevate your team with optional AI-enhanced features like call transcription, CRM updates, and real-time coaching.
300+ integrations with essential business apps
Keep business communications seamless with native integrations for apps like Google Workspace, Microsoft 365, Box, Dropbox, and more.
Find the right plan for you
AT&T Office@Hand plans
Most popular
Scale up with a complete communications suite, covering thousands of users, locations, departments, and more in a single management portal.
Compare plans and features
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Standard |
Premium |
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Unlimited calling in the U.S. and Canada |
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Multi-level auto attendant (IVR) |
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Contact Center |
Available add-on |
Available add-on |
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RingSense |
Available add-on |
Available add-on |
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Push to Talk |
Available add-on |
Available add-on |
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Toll-free minutes |
1,000 minutes/mo. |
10,000 minutes/mo. |
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Video meetings |
Up to 100 participants per conference |
Up to 200 participants per conference |
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Fully-featured mobile and desktop applications |
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eFax |
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Premium business SMS |
100 messages/mo. |
200 messages /mo. |
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Affordable implementation options |
Available add-on |
Available add-on |
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AT&T Office@Hand analytics portal |
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Integrations and APIs with 300+ leading business applications |
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Directory integration |
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Multi-site configuration |
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Automatic call recording |
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Talk to an expert
Reach out to find the best AT&T Office@Hand plan for your team—we’re here to help.
Industry highlight
Healthcare teams improve patient outcomes with AT&T Office@Hand
Doctors, nurses, and administrators alike can share communications across all their devices. This tool helps healthcare teams access the latest information quickly, making a difference in their patients’ lives.
Resources
Learn more about how AT&T Office@Hand can help your business.
AT&T Office@Hand brochure
Learn how our cloud-based voice and collaboration tool can benefit your business.
AT&T Office@Hand Wireless brochure
Get a rundown on all the features of this business-class phone system for mobile devices.
Connect your remote workers with AT&T Office@Hand
Learn how distributed teams can get cloud-based calls, texts, faxes, and more on all their devices in this simple infographic.
Frequently asked questions
Expand allTalk to an AT&T Business sales expert
Call us at 855.384.4619 for more information about our business solutions. Or, fill out and submit this form. Then, schedule a Microsoft Teams call by selecting a day and time that works for you.
Sales experts are available Monday – Friday, 7 a.m. – 7 p.m. CT.