Enjoy these business benefits
Mobile-first voice, video, conferencing, messaging, and team collaboration
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Work faster
Let employees work virtually anywhere from smartphones, tablets, softphones or desktop IP phones and enhance their ability to connect with their customers.
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Enhance customer satisfaction
Utilize just one number to connect callers with the right person to help ensure your customers can always reach you.
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Expand market reach
Leverage instant local numbers, toll-free access, internet fax, and time of day service.
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Unite a dispersed workforce
Take advantage of a single solution that provides video meetings and online collaboration.
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Reduce costs
Avoid maintenance, software, setup, and support fees, and CapEx with a cloud-based service.
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Increase efficiency
Enjoy an easy-to-use phone, fax, messaging and conferencing system that lets you spend more time serving customers, not managing communications.
3 packages
Easily upgrade as your needs change
*Based on 100 seat min. AT&T Mobility account req’d. Applicable taxes and fees apply. See Terms.
Better pricing available with multi-year term agreement. Contact us for details.
Discover what's new
Explore the latest customer stories
Use AT&T Office@Hand your way
Take advantage of these features for your business
| Features | Details |
|---|---|
| Fully integrated phone, fax, and messaging | Get up to 3 company numbers for your business: a local main number, a toll-free number, and a local number for faxes. |
| Extensions and ‘All-in-one’ numbers | Each employee gets their own unique extension and direct-dial number for voice, fax, and text messaging. |
| Voice conferencing | Conference bridges that enable everyone on your team to hold an unlimited number of conferences whenever they want. |
| Mobile native dialer | Take advantage of a solution running across the AT&T HD/VoLTE/5G network without the need of an app or special dial codes. |
| Enhanced voicemail | Separate business from personal calls; Visual voicemail included for all extensions and users for instant message notification. |
| Toll-Free numbers | Give your customers an easy way to reach you with one toll free number included per account. |
| App integration | Works with Salesforce®, Google, Zendesk®, and Microsoft® Office 365® |
FAQ
What do I need to install the service?
Your equipment arrives pre-configured so all you have to do is plug it in. Complimentary white glove service is provided in the form of 3 one-hour phone sessions to acclimate the administrator to the portal and administration of the service.
Can I use my own equipment?
We strongly recommend ordering new equipment from AT&T to help ensure a smooth implementation, but if you have Office@Hand-compatible equipment, instructions are provided for how to configure that equipment. Caveat: AT&T will not be able to provide help desk support for non-AT&T purchased equipment.
Do I have to use AT&T for internet access?
AT&T Office@Hand is an over-the-top service that will work with any internet service.
Where do I find user guides and tutorials?
Learn more about AT&T Office@Hand features and self-help options on the ASECare Portal.
Where can I download the AT&T Office@Hand apps?
Office@Hand apps can be downloaded from the ASECare Portal. Apps are compatible with Windows, Mac, iOS, and Android.
Resources
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