AT&T Office@Hand

A flexible cloud-based solution that provides voice, fax, text messaging and audio and video conferencing so workers can be more productive in the office or on the go.

Benefits
Plans
Features
FAQs
Resources

Enjoy These Business Benefits

Mobile-first voice, video, conferencing, messaging, and team collaboration

Work faster

Let employees work virtually anywhere from smartphones, tablets, softphones or desktop IP phones and enhance their ability to connect with their customers.
Enhance customer satisfaction

Utilize just one number to connect callers with the right person to help ensure your customers can always reach you.
Expand market reach

leverage instant local numbers, toll-free access, internet fax, and time of day service.
Unite a dispersed workforce

Take advantage of a single solution that provides video meetings and online collaboration.
Reduce costs

Avoid maintenance, software, setup, and support fees, and CapEx with a cloud-based service.
Increase efficiency

Enjoy an easy-to-use phone, fax, messaging and conferencing system that lets you spend more time serving customers, not managing communications.

Three Packages

Easily upgrade as your needs change

Standard Edition

Starting at

$23* monthly per user

Includes: unlimited users, toll free or local number, unlimited internet fax, 1000 toll-free minutes/month, 4 HD video seats.

Premium Edition

Starting at

$33* monthly per user

Includes: unlimited users, toll free or local number, unlimited internet fax, 2500 toll-free minutes/month, 100 HD video seats, automatic call recording, Salesforce® Integration.

Enterprise Edition

Starting at

$43* monthly per user

Includes: unlimited users, toll free or local number, unlimited internet fax, 10,000 toll-free minutes/month, 200 HD video seats, automatic call recording, Salesforce® Integration.

*Plus applicable taxes and fees.

Use AT&T Office@Hand Your Way

Take advantage of these features for your business

Features	Details
Fully integrated phone, fax, and messaging	Get up to three company numbers for your business: a local main number, a toll-free number, and a local number for faxes.
Extensions and ‘All-in-One’ numbers	Each employee gets their own unique extension and direct-dial number for voice, fax, and text messaging.
Voice conferencing	Conference bridges that enable everyone on your team to hold an unlimited number of conferences whenever they want.
Enhanced voicemail	Separate business from personal calls; Visual voicemail included for all extensions and users for instant message notification.
Toll-Free numbers	Give your customers an easy way to reach you with one toll free number included per account.
App integration	Works with Salesforce®, Google, Zendesk®, and Microsoft® Office 365™

FAQs

Frequently Asked Questions

What do I need to install the service?: Your equipment arrives pre-configured so all you have to do is plug it in. Complimentary white glove service is provided in the form of three one-hour telephone sessions to acclimate the administrator to the portal and administration of the service.
Can I use my own equipment?: We strongly recommend ordering new equipment from AT&T to ensure a smooth implementation, but if you have O@H compatible equipment, instructions are provided for how to configure that equipment. Caveat: AT&T will not be able to provide help desk support for non-AT&T purchased equipment.
Do I have to use AT&T for internet access?: AT&T Office@Hand is an over-the-top service that will work with any internet service.

Resources

Cloud-based voice and conferencing with AT&T Office@Hand.

Read

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