AT&T Protect Advantage® for Business

It’s better when you have a backup plan

AT&T Protect Advantage for Business protects your phone before it’s ever lost, stolen, or broken, regardless of when you bought it.

Device must be undamaged and in good working order at time of enrollment. See terms and conditions for complete list of limitations and exclusions. See details.

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Make sure you’re always protected

Each AT&T Protect Advantage for Business plan for your team includes:

Unlimited number of claims¹

$0 unlimited screen and back glass repairs²

Same-day replacement and setup³

Unlimited battery replacements⁴

Unlimited photo and video storage⁵

ProTech support

Choose the plan that's right for you

Protect Advantage for 1

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Protect Advantage for 4

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Already enrolled? File a claim anytime online.

Get as soon as same day device replacement, delivery, and set up for qualifying claims, including:

Screen and back glass repair claims

Loss and theft claims

Out-of-warranty malfunction claims

Accidental damage from handling claims

File a claim

AT&T ProTech^SM support

Get a better way to manage your devices

With live ProTech support,* plus 24/7 access to online tools and services.

*Available seven days a week: Monday - Friday, 8 a.m. – 12 a.m. ET; Saturday - Sunday, 10 a.m. – 10 p.m. ET.

Premier customers

Manage and protect all your devices

Safeguard your phone, tablets, and laptops—and keep teams running at their best.

Get backed by

The AT&T Guarantee^SM

AT&T is the first and only carrier that offers a guarantee for business wireless and fiber networks:

Connectivity you depend on
Deals you want
Prompt, friendly service you deserve

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Frequently asked questions

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What devices are covered by AT&T Protect Advantage for Business?

Eligible mobile phones and tablets on an active AT&T postpaid wireless plan are covered by AT&T Protect Advantage plans. Please use the lookup tool to view your current device’s deductible. In general, eligible devices will have the following coverage:

Phones: Includes wireless device, and, if part of the covered loss, standard battery, standard battery charger, and SIM card.

Laptops (applies to AT&T Protect Advantage for 4 only): Includes wireless laptop, standard battery, and standard battery charger.

Tablets: Includes wireless device, and, if part of the covered loss, standard battery charger, and USB cable.

AT&T Protect Advantage for 4: Covers mobile devices that are connected to the AT&T wireless network and non-connected devices such as Wi-Fi® tablets or laptops. Once you select a primary device (a device connected to the AT&T wireless network with a postpaid monthly voice or data plan), you will be able to add 3 additional devices which may be either connected or non-connected. These additional three devices can be added at any time after your AT&T Protect Advantage for 4 enrollment.

At this time, we offer screen repair on a select list of smartphone models. As you go through the claim process, you will be offered the cracked screen repair option² if your device is eligible.

What types of losses are covered?

Are there deductibles?

¹Maximum device value of $3,500 per claim.

²Unlimited Screen and Back Glass Repairs are available in select areas. Newly launched device models may not be eligible for repair. Visit phoneclaim.com/att or call 888.562.8662 to check current eligibility. Same-day repair option depends on claim approval time, part and technician availability. Eligible devices and available areas are both subject to change at any time. Repairs will be available for certain devices, in select locations, which are subject to change at any time .

³Available for select devices in select areas and is subject to parts and technician availability. Claims must be filed and approved by 4 p.m. (local time). Eligibility is determined at time of claim approval and is contingent on certain criteria. Claims may be fulfilled with new or AT&T Certified Pre-Owned equipment of the same model or other models of like kind and quality and may be previously opened, used, refurbished or remanufactured, and/or may contain original or nonoriginal replacement parts. Colors, features and accessory compatibility are not guaranteed.

⁴Subject to eligible wireless phones outside of manufacturer’s warranty period that power on but fail to hold an adequate charge after ProTech diagnostic testing. Available for select devices in select areas. Battery replacements come with a 60-day limited warranty.

⁵Unlimited Photo and Video storage: Video size limitations may apply.

Protect Advantage for 1 and 4 are a combination of Protect Insurance for 1 or 4, Protect Service Contract for 1 or 4, and ProTech for 1 or 4. Protect Insurance for 1 and 4 are underwritten by Continental Casualty Company, a CNA Company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC (In Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161; and in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA. Protect Service Contract for 1 and 4 are provided by Asurion Warranty Protection Services, LLC, or one of its affiliates. Protect Advantage for 1 and 4 include a service contract that is separate and distinct from any product or service warranty which may be provided by the manufacturer, importer, or seller, and does not extend the term of any original product or service warranty that the manufacturer, importer, or seller may have provided.