Key features
AT&T Business Protect
Safeguard your device with mechanical breakdown2 and accidental damage protection.3
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Choose the protection plan that’s right for you
Peace of mind starts with AT&T Business Protect.1 Learn more
Features at a glance
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AT&T Business Protect Standard |
AT&T Business Protect Advanced |
AT&T Business Protect Enterprise |
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Mechanical breakdown repairs2 |
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Accidental damage protection3 |
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Liquid damage protection3 |
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As soon as same-day repair5 |
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As soon as next-business-day replacement6 |
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Unlimited number of claims8 |
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OEM authorized service with genuine parts7 |
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$0 deductible4 |
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Over 2,000 walk-in repair locations5 |
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Flip and fold support |
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SaaS platform integration9 |
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Dedicated Customer Service Manager10 |
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Save $1/mo. for the first 6 months
With purchase of AT&T Business Protect Advanced and a new, eligible smartphone.
When you add or upgrade a line and purchase new smartphone and activate on a postpaid voice plan. After 6 mos., AT&T Business Protect auto-renews at then prevailing rate (currently up to $9/mo.) unless you cancel. Other terms apply. See offer details
Manage and protect all your devices
Safeguard your phones, tablets, and laptops—and keep teams running at their best.
Frequently asked questions
Expand all1AT&T Business Protect is designed for mobile phones, tablets, and additional select devices. Plan is only available for purchase in the continental United States, Alaska, Hawaii, and District of Columbia. Coverage for loss and theft not included. Restrictions apply. See service contract terms and conditions for full plan details.
²Certain benefits may be available during the manufacturer’s warranty period for eligible malfunction claims, including advanced exchange service. See terms and conditions for full coverage and claim limit of liability details.
³Includes coverage for accidental damage from handling, such as drops or spills. Coverage does not include lost or stolen devices. See terms and conditions for full coverage and claim limit of liability details.
⁴$99 deductible may apply if the device is deemed broken beyond repair. See terms and conditions for full details.
⁵Not available in all areas or for all service modes. Guaranteed five business-day repair time or we will offer the option of a replacement.
⁶Only valid on approved claims prior to logistic cutoff time and subject to inventory availability. Claims may be fulfilled with new, refurbished, or reconditioned products. If the current model is unavailable, a substitute of similar make, model, and similar features may be substituted at Servify’s discretion.
⁷OEM authorized services may be provided through Samsung and Apple. Not available in all areas or for all service modes. Restrictions and limitations may apply. Please refer to your manufacturer’s owner’s manual for full details. See service contract terms and conditions for full plan details.
⁸Subject to the limited warranty terms and conditions of the original equipment manufacturer (OEM).
9Available to entities with 1,000 or more qualifying devices or those classified within tiers 4 through 6. SaaS integration provides Enterprise plan holders with a customized platform to submit claims, monitor plan status, and manage qualifying devices, including additions and deletions.
10The Dedicated Customer Service Manager (CSM) serves as the primary point of contact for account-related matters, providing guidance on onboarding, program optimization, and ongoing service coordination. The Dedicated CSM’s role is advisory in nature and does not include authority to alter, amend, or waive any terms, conditions, or obligations of the Enterprise plan unless expressly authorized in writing by Servify.
The obligor under this contract is Northcoast Warranty Services, Inc, 800 Superior Ave. E. 21st St Fl, Cleveland OH 44114. The administrator of this program is Servify US, Inc., 14881 Quorum Drive, Suite 900, Dallas TX 75253.
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