Business Device Trade-In

AT&T Business Trade-In

Offset the costs of new devices and services when you trade-in your old wireless phones and other devices that are no longer needed, and receive credit for the value of the device - regardless of the branded wireless carrier.

Benefits
How it works
FAQs
Resources

Benefits

Data security

We follow a rigorous, multi-step data sanitization process to remove and destroy all customer data on devices.
Environmentally responsible

Devices that cannot be properly sanitized are destroyed via environmentally responsible methods.
Bill credit

After we’ve processed your devices you’ll receive the value of your devices credited to your AT&T account, usually within 1-2 bill cycles.
Non-AT&T devices

You don’t have to have an AT&T device to unlock its potential value. We’ll accept device trade-ins regardless of the branded wireless carrier.

How it works

Step	Details
Receiving	SIM and memory cards are removed and shredded onsite. Devices are checked against lost/stolen database.
Data Sanitization	Leading-edge software is used to clear data from devices.
Inspection	All devices go thru quality control and a sample are audited to make sure all steps have been properly executed.
Warehousing	Devices are sorted and stored in a dedicated and secured area where cameras and security staff safeguard the area.
Recycling	Devices that cannot be processed are responsibly recycled.

Frequently Asked Questions

What if my device is damaged, e.g. cracked screen, water damage, etc?: We will accept the devices no matter what condition they are in, and determine their value upon inspection. The value, if any, will be provided in your post-inspection report available via your secure view of the Trade-In portal.
When will I see the device credit on my bill?: After your devices are processed you will see the credit applied to your bill, usually within in 1-2 billing cycles.

Resources

Learn how you can trade-in and get credit for your old device.

Watch

What happens after your device trade-in?

Read

Offset new device costs and capitalize on your device’s residual value.

Read

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