AT&T Switch Assist
You want to get your business on a new network, not manually transfer numbers and set up devices. Meet our complementary switching service.
Get up to $50,000
When you ditch your wireless contract and switch to AT&T. Save up to $450 per line.
Terms and restrictions apply. See details
How it works
Our experts make it easy to switch to our fast and reliable wireless network.
Call
Contact your AT&T sales expert. If you don’t have one yet, just call 844.844.0739 to get started.Â
Ask
Ask your rep about AT&T Switch Assist. They’ll confirm that you have a business and are migrating 20+ lines.
Switch
Once you’re a customer, we help plan and complete your switch, including transferring hardware, software, and phone numbers.
AT&T Switch Assist is available to qualified business customers who activate a minimum of 20 new or additional smartphone lines of service with AT&T while switching wireless service from another carrier. Switch Assist service is limited to locations within the United States and includes up to eight hours of porting support as well as agreed to: project management and timelines for deliverables; device, accessory, and application onboarding. AT&T coordinates porting of existing numbers to AT&T, ships the newly deployed AT&T devices to customer, and confirms completion of deliverables as defined in the project scope.
All services are subject to AT&T Business agreement terms and conditions. Additional restrictions, requirements, and limitations may apply. Please consult your AT&T representative for full details.
Ditch the hassle with AT&T Switch Assist
Simple
Seamless transition
Remove the stress and downtime of a migration with our end-to-end service. We will:
- Evaluate your current setup and identify the best approach for switching numbers and devices.
- Build a plan for your business needs based on apps, contacts, accessories, and more as needed.
- Migrate 20 or more smartphone lines.
Quick
Time-saving experience
Keep your team doing their thing while our team handles the entire technical execution, including:
- Staging: Devices are unboxed, configured, and tested so they’re ready for use.
- Kitting: Accessories and documentation are packaged with the devices.
- Delivery: Devices are sent either to your central office or the end users.
Guided
Expert support
A dedicated virtual project manager is assigned to your team, providing:
- Oversight on all aspects of the migration process, so you’re never going it alone.
- Consistent communication so you’re not left submitting tickets and talking to random reps.
- Up to eight hours of managed transferring sessions based on your preferred timeframe.
Connections you can count on
Why businesses choose AT&T
Speed
With AT&T 5GSM, our wireless solutions deliver the speeds needed to keep up with business demands.Â
AT&T 5G req’s compatible plan & device. Coverage not available everywhere. See att.com/5Gnetwork for details.Â
Reliability
Built on a reliable network for businesses, our wireless solutions provide connections you can trust.
Security
With options for increased security monitoring and network embedded security, you get proactive protection.
AT&T Guarantee for BusinessSM
If you experience a wireless network interruption, we will fix it fast and credit you for downtime.
Wireless downtime lasting 60 minutes or more caused by a single incident impacting 10 or more towers. Restrictions and exclusions apply. See details
Frequently asked questions
Expand allYes, there is no additional charge to the customer for AT&T Switch Assist as long as they qualify with a minimum of 20 new smartphone lines of service from another carrier.
Please contact your account manager for more information.
No, with AT&T Switch Assist, 8 hours is the average time it should take to port over a customer. If it takes longer, AT&T will discuss an acceptable time frame with the customer.
Yes, staging and kitting are available. Please contact your account manager for more information.
The Project Manager assigned to you will troubleshoot and see that issues are resolved prior to project close out.
Talk to an AT&T Business sales expert
Call us at 844.844.0739 for more information about our business solutions. Or fill out and submit this form. Then, schedule a Microsoft Teams call by selecting a day and time that works for you.Â
Sales experts are available Monday – Friday, 7 a.m. – 7 p.m. CT.
- Terms of use
- Your privacy center
- Accessibility
- Your Privacy Choices
- Health Privacy Notice
- Cyber Security
© AT&T Intellectual Property. AT&T, the AT&T logo, and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property.