Let customers reach your business without incurring usage charges
A consistent user experience
Take control of how and where you connect
|Call routing||Time and day manager, area code routing, call allocator, exchange routing, country code routing, caller recognition routing.|
|Announcement||Call prompter, en route announcements, courtesy response.|
|Redirection||Alternate destination routing, next available agent routing, network queuing, transfer connect.|
|Control||Select routing, routing on demand, routing control service.|
|CPE certification program||Wide range of certified equipment with accompanying customer configuration guides.|
|Class of Service (COS)||Employs MPLS with Class of Service (CoS) technology to allow classification of traffic based on application, bandwidth and latency needs.|
|Click-to-Connect||Easy over-the-top application, to move a caller from a voice phone call to remotely assisting users in real-time by activating video, document sharing, and screenshare.|
|Call recording||Cloud-based call recording to satisfy customer compliance needs, reducing cost, and minimizing complexity as well as providing Voice AI analytic capabilities.|
Toll-free numbers are 10-digit numbers that begin with 800, 833, 844, 855, 866, 877, 888, etc. There are no charges to the calling party. AT&T IP Toll-Free service intelligently delivers toll-free calls to customer locations over the AT&T Global IP / MPLS Network.
A "vanity" number is a toll-free phone number that spells a name, word, or acronym chosen.
Yes, using toll-free advanced features, toll-free calls can terminate to multiple locations.
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