AT&T IP Toll-Free

Provide your customers with an inbound Voice over IP (VoIP) service that delivers toll-free calls directly to your business location

Business Benefits

Let customers reach your business without incurring usage charges

  • Be more accessible

    Give customers a way to reach your directly any time 

  • Improve response time

    Centralize calls allowing IVR or agents to support  specific needs such as sales, customer service or billing

  • Improve customer satisfaction

    Let clients reach you without incurring long distance charges 

  • Increase brand recognition

    Choose a vanity number that spells out special words or a  business name to give your business more credibility and make your brand more recognizable 

  • Lower operating costs

    Consolidate voice and data onto one network, use bandwidth more efficiently, and utilize fewer network, operations, and maintenance resources 

  • Enjoy flexibility

    Migrate IP/TDM hybrid environments one call center or location at a time

A Consistent User Experience

Take control over where and how you connect

Features Details
Call routing  Time and day manager, area code routing,  call allocator, exchange routing, country code routing, caller recognition routing
Announcement Call prompter, en route announcements, courtesy response
Redirection Alternate destination routing, next available agent routing, network queuing, transfer connect
Control Select routing, routing on demand, routing control service
CPE certification program  Wide range of certified equipment with accompanying customer configuration guides
Class of Service (COS) Employs MPLS with Class of Service (CoS) technology to allow classification of traffic based on application, bandwidth and latency needs

FAQs

Frequently Asked Questions

Speak to a sales rep

877.287.5676

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