What is Enterprise Mobility Management?

by Chris Yates, Principal Content Strategist and Mobility Editor, AT&T

Enterprise Mobility Management (EMM) helps businesses secure and manage mobile devices, apps, and data across a distributed workforce. EMM is the next step beyond Mobile Device Management (MDM), providing more control over how employees access business systems and sensitive information.

EMM provides control over access to business data and information:

  • EMM is a combination of several technologies designed to create data security across multiple avenues—Mobile Device Management (MDM), mobile application management (MAM), mobile content management (MCM), and mobile identity management (MIM).
  • Benefits of EMM include secure remote access, simple IT operations, and regulatory compliance for regulated industries.
  • Companies with remote, hybrid, or distributed employees who have access to mobile devices can benefit from EMM.

As more businesses adopt mobile-first strategies, EMM becomes essential for enabling secure, productive workflows on any device—whether employees are in the office, working remotely, or on the move.

Understanding Enterprise Mobility Management

Enterprise Mobility Management is a comprehensive approach to managing mobile devices, applications, and data across a company. EMM empowers organizations to support remote and hybrid workers by giving them secure access to business systems from smartphones, tablets, and laptops. A thorough EMM platform brings together device provisioning, security enforcement, policy management, and app control in a single solution.

A well-designed EMM framework does more than just lock down devices. It enables productivity while protecting sensitive business data, ensures compliance with regulations, and streamlines IT operations. With the growing number of mobile endpoints in the workplace, EMM provides a critical layer for your cybersecurity framework.

To gain the value of EMM for your business, it’s vital to understand how the core components work together to create a secure mobile ecosystem.

Core components of Enterprise Mobility Management

EMM solutions combine several key technologies to manage every aspect of mobile use in the enterprise. Each component serves a specific function, working together to protect data, devices, and users.

Mobile Device Management (MDM)

MDM is a technology framework that lets organizations monitor, manage, and secure mobile devices from a central platform. Mobile Device Management can apply to company-owned devices and personal devices employees may use for work-related tasks.

IT administrators can oversee a fleet of smartphones, tablets, and laptops, regardless of where they are connected. It is important to note, however, that MDM is a part of EMM, but they are not interchangeable technologies.

MDM solutions work by installing a lightweight agent or app on each managed device. The agent connects to the central MDM console, where IT teams can push updates, set restrictions, and monitor device activity in real time.

Mobile Application Management (MAM)

Mobile Application Management controls which business apps employees are entitled to install and use on their mobile devices. The technology supports both whitelisting and blacklisting to encourage mobile device usage for appropriate business ventures while limiting risk from unapproved software.

IT teams can also gain remote access to device settings to update or remove apps across your entire mobile fleet while simultaneously restricting the sharing of data between personal and business devices to keep company information secure.

Mobile Content Management (MCM)

Mobile Content Management works in concert with MDM and MAM to secure business files and documents on mobile devices. By encrypting sensitive files and enacting role-based access control (RBAC), employers can use MCM to help ensure documents remain secure on company devices while providing secure file sharing for the collaboration modern companies require.

Mobile Identity Management (MIM)

Mobile Identity Management works to manage user authentication and access across devices and applications. By enabling multi-factor authentication (MFA) and single sign-on (SSO), employee access is both secure and trackable to spot suspicious activity and prevent unauthorized device use.

Each of these elements contributes to a secure, manageable, and productive mobile environment. Together, they reduce risk while enabling employees to work flexibly. This approach helps businesses reap the benefits of the evolving workplace and the rising expectations for secure, anytime access.

Benefits of Enterprise Mobility Management for modern businesses

Enterprise Mobility Management delivers a range of benefits for organizations seeking to empower their workforce while maintaining control and security. Secure remote access lets employees work safely from any device or location without risking sensitive data.

Employees in the transportation industry, for example, can access company information on the road or during travel without compromising its security. Encrypted connections and device validation protect company documents and information while limiting access to only authorized users and devices to help ensure your data is seen only by those with the right privileges.

EMM also simplifies IT operations with a single dashboard for monitoring, updating, and troubleshooting all mobile devices. It can also automate critical tasks like Internet of Things (IoT) device provisioning, policy enforcement, and patch management.

Ultimately, this reduces time spent on manual device setup and maintenance, allowing your IT workforce to respond to dynamic issues instead of continuously monitoring your company’s mobile devices.

For highly regulated industries like healthcare and financial services, EMM can help you remain compliant with industry requirements and regulations like HIPAA, FINRA, GDPR, and more by keeping data secure. You also gain control over audit logs and policy enforcement tools for secure operations.

These benefits make EMM a valuable investment for organizations of all sizes. By streamlining security, management, and compliance, EMM frees IT teams to focus on strategic initiatives.

How Enterprise Mobility Management is valuable

Any company with employees who use mobile devices for work can benefit from a robust mobility management solution. By combining EMM with clear mobile device protocols and training, employees can not only use mobile devices they are comfortable with but can keep company data private at the same time. Beyond controlling how employees use mobile devices for business, EMM can helpo with the following:

  • Companies with remote, hybrid, or field-based teams need EMM to keep devices and data secure.
  • Industries that handle sensitive or proprietary information like healthcare, finance, and manufacturing must control access to client and company data.
  • Fast-growing businesses use EMM to centralize IT control as their fleet of devices expands.

No matter the industry, the need for secure, manageable mobile access is only increasing. EMM provides a flexible solution that adapts as your business needs change and grow.

Choosing the right Enterprise Mobility Management provider

Selecting an EMM solution is a strategic decision. The platform that suits your company should offer deep integration with your current apps, operating systems, and workflows. Look for a solution that is easy to deploy and manage, with real-time monitoring and automated policy enforcement.

Prioritize providers that offer strong support and can scale with your business as needs evolve. And ensure your EMM partner can help you stay ahead of compliance requirements as regulations change.

Your EMM solution should fit into your existing technology stack, making it easier for your team to manage devices and data without disruption. This approach helps protect your investment and keep your mobile strategy aligned with business goals.

Enterprise Mobility Management as your key to secure and agile business operations

Enterprise Mobility Management is a cornerstone of modern business strategy. It gives organizations the tools to manage devices, apps, and data while enabling the flexibility today’s workforce demands.

By investing in a comprehensive EMM solution like AT&T Device Management Services, businesses can support mobile productivity, enhance security, and meet evolving compliance requirements.

Choose AT&T to help scale your mobile strategy securely and efficiently. To connect with an expert who knows business, contact your AT&T Business representative.

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