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Frequently asked questions
Expand all1AT&T Protect Advantage for Business is a combination of Protect Insurance for Business, Protect Service Contract for Business, and ProTech for Business. AT&T Protect Advantage for Business Multi-device is a combination of Protect Insurance for Business Multi-device, Protect Service Contract for Business Multi-device, and ProTech for Business. Protect Insurance for Business and Protect Insurance for Business Multi-device are underwritten by Continental Casualty Company, a CNA Company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC (In Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161; and in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA. Protect Service Contract for Business and Protect Insurance for Business Multi-device are provided by Asurion Warranty Protection Services, LLC, or one of its affiliates. AT&T Protect Advantage for Business plans include a service contract that is separate and distinct from any product or service warranty which may be provided by the manufacturer, importer, or seller, and does not extend the term of any original product or service warranty that the manufacturer, importer, or seller may have provided.
2AT&T Business Protect is designed for mobile phones, tablets, and additional select devices. Plan is only available for purchase in the continental United States, Alaska, Hawaii, and District of Columbia. Coverage of loss and theft are not included. Restrictions apply. See service contracts and terms and conditions for full plan details.
The obligor under this contract is Northcoast Warranty Services, Inc., 800 Superior Ave. E. 21st St Fl, Cleveland, OH 44114. The administrator of this program is Servify US, Inc., 14881 Quorum Drive, Suite 900, Dallas, TX 75253.