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Features and options
Benefits
AT&T Fixed Wireless Internet for Business
Fast, highly reliable internet in 3 steps
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Review
An expert installer finds the best place at your business for your small, wireless antenna and equipment.
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Install
Your antenna is fine-tuned and set to provide the strongest, most reliable signal.
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Connect
Our experts will help you connect your devices, and that's it! You're ready to go.
FAQ
What is AT&T Fixed Wireless Internet?
AT&T Fixed Wireless Internet provides qualified small businesses with high-speed Internet service using an outdoor antenna and indoor Wireless Gateway router. It includes:
- High-speed Internet with typical download speeds of 25Mbps.
- 250Gb of Internet usage per month. If you exceed the amount of data in your plan, additional data is automatically provided in increments of 50GB for $10, up to a maximum of 20 such increments or $200.
- Wi-Fi connections for multiple devices, such as laptops, tablets, and smartphones.
- Wired Ethernet connections for up to 4 devices.
What speed does AT&T Fixed Wireless Internet provide?
It provides typical download speeds of 25Mbps and 1Mbps upload. However, data speeds can vary depending upon various factors:
- Wi-Fi® isn't as fast as a wired connection. You get the best Wi-Fi signal closest to your gateway without obstructions. Use a wired (Ethernet) connection for the best results.
- Devices have a maximum Internet speed they can reach, and might not be as fast as your possible Internet service level (especially older devices).
- Multiple devices sharing your Internet connection at the same time, whether wired or Wi-Fi, can reduce your Internet speed.
- Learn more at att.com/speed101 and att.com/broadbandinfo.
How can I order or find out if I qualify for AT&T Fixed Wireless Internet?
For more information or to order Fixed Wireless Internet, call 888.944.0447.
Can I add AT&T Fixed Wireless Internet to my AT&T Mobile Share Plan, and is Rollover Data included?
No, you can’t add it to a Mobile Share plan, and Rollover Data isn’t included.
Is Wi-Fi included with AT&T Fixed Wireless Internet?
Yes, Wi-Fi® is included. You can connect multiple Wi-Fi enabled devices, like laptops, smartphones, and tablets, and up to 4 Ethernet-connected devices. Accessing your Fixed Wireless Internet over your Wi-Fi network using any type of device counts as AT&T Internet data usage. However, accessing the Internet through a public or commercial Wi-Fi hotspot does not count as usage.
How far does the AT&T Fixed Wireless Internet Wi-Fi signal reach?
The Wireless Gateway router enables wireless networking capabilities throughout your business and helps to minimize wireless dead spots. This smart technology allows you to:
- Provide high-speed Internet connections to multiple devices.
- Create safe and secure wireless networking.
Does weather affect service?
AT&T Fixed Wireless Internet relies on an LTE signal from a cell tower. Many things can affect the availability and quality of your service, including network capacity, terrain, buildings, foliage, and weather. A professional installer will confirm sufficient signal strength at your location before installation.
Is support available for AT&T Fixed Wireless Internet service?
Yes. For help with your service, call 800.ATT.2020. We’re available every day, 8 a.m. to midnight ET.
How long does it take to get AT&T Fixed Wireless Internet service?
We can install the service within 10 business days from the day you place your order. Professional installation is required and usually takes about 3 hours.
If I move, can I take AT&T Fixed Wireless Internet with me?
If you’re moving, contact us to find out if Fixed Wireless Internet or other AT&T services are available at your new address. Don’t attempt to move the outdoor antenna yourself.
Can I take AT&T Fixed Wireless Internet to another location?
No, AT&T Fixed Wireless Internet is not movable or mobile. Don’t attempt to move the outdoor antenna. Contact us to find out if Fixed Wireless Internet or other AT&T services are available at your other locations.
What service limitations apply to AT&T Fixed Wireless Internet?
AT&T Fixed Wireless Internet doesn’t support Web hosting or hosted services that require a static IP address, such as camera hosting, gaming server hosting, and peer-to-peer Web hosting. To find out if Fixed Wireless Internet is compatible with your DVR/Satellite systems, check with your provider.
Fixed Wireless Internet is a high-speed Internet access service providing download speeds of at least 10 Mbps. Available in select rural areas in the U.S. only. Fixed Wireless Internet Plan includes 250 GB data bucket per month. Requires installation of AT&T outdoor antennae and indoor Wireless Gateway. Up to $99 installation fee applies. Overage Charges: $10 per 50GB of additional data up to a maximum of $200 per mo. All data allowances, including overages, must be used in billing period in which allowance is provided. If service is cancelled, must return Wireless Gateway to AT&T within 21 days or pay $150 Equipment Non-Return fee. Equipment Non-Return fee will be refunded if Wireless Gateway is returned within 90 days of cancellation.
GENERAL SERVICE TERMS: Subject to Fixed Wireless Terms of Service (att.com/fixedwirelessterms) Services are not for resale. Credit approval, other charges, & deposit may apply. Other Monthly Charges: May include taxes, federal & state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Admin. Fee, & other government assessments which are not government required charges. See att.com/additionalcharges for details on fees & about Fixed Wireless Internet, go to att.com/broadbandinfo.
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