Brokering and bonding warehouse

The company’s warehousing operations present unique challenges. The ACE Group stores telecommunications equipment, medical supplies, and other items that require strict inventory accuracy standards.

Women warehouse worker using laptop while on the phone.

Highlights

Backing up connectivity and powering collaboration

  • Challenges

    The ACE Group’s communication system lost vital redundancy after the conduit that supported its warehouse connectivity went down. To make matters worse, the network provider decided it was too expensive to repair or replace.

  • Results

    AT&T Business stepped in to replace the broken conduit and delivered highly reliable and redundant connectivity and voice services. Now they operate on a Six Sigma Level with more than 96.6% accuracy in operations processes, inbounds, outbounds, and order fulfillment.

  • Solution

    AT&T Dedicated Internet delivers fast, affordable internet speeds, and comes with guaranteed high levels of service availability. AT&T Office@Hand gives the company a mobile-first voice, video, conferencing, messaging, and team collaboration solution.

AT&T Solutions

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About

Warehousing electronics, medical supplies, and customs shipments

The Ace Group Logo

About the ACE Group

The Automated Customs Experts (ACE) Group is a licensed customs broker and bonded warehouse operator with more than 50 years of combined industry experience.

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