Prime Access Customer Contacts

Customer Service contacts for Service Requests and Escalations

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Welcome to the new Prime Access website. While we understand change is hard, we encourage you to familiarize yourself with this new experience and to provide any feedback to the email below. 

The previous Prime Access website will still remain active during this transition time should you need it.  It can be accessed here: https://primeaccess.att.com/

Ordering

Provisioning

Maintenance

Billing

ABS Billing Escalation Contacts

ASC-WSC 21 State-Billing Contacts

 

See more Billing related files in our Resource Library Billing and Reports section.

To submit feedback related to site functionality and content, please reach out to
Prime Access Feedback.

 

* The Prime Access web team is unable to process business customer inquiries. For Enterprise Business Support, click here.