Highlights
Support for vehicle diagnostics and automotive shop business processes
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Challenges
The shop needed highly secure and reliable connectivity to perform complex vehicle diagnostics and enable vital automobile software updates. It also required phone service to support responsive customer care.
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Results
Dennis Road Automotive gave each technician a computer at their station to improve efficiency—impossible before installing dedicated internet. Now they have at least 10 or 11 technicians online at the same time with no issues at all.
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Solution
AT&T Dedicated Internet Service delivers dedicated, highly secure connectivity that enables the important services the automotive shop provides. The shop also uses AT&T Office@Hand for voice, fax, text messaging, and audio and video conferencing.
Solutions
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About
Still earning the trust of three generations of customers
About Dennis Road Automotive
Dennis Road Automotive is a top fleet and diesel truck shop in the Dallas, Texas, area. The company operates 18 bays and two outdoor racks that enable mechanics to work on tall cargo vans and transit vehicles.
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