Products and solutions
Find contact center solutions that build relationships
Transform the customer experience through a powerful, scalable, highly secure cloud contact center solution.
Incremental add-on contact center services.
Contact center solutions
|Cloud Contact Center||Provides cloud-based contact center solution and omnichannel experiences, from AI chat bots and email, to phone calls, IoT and social media.||Industry experienced experts help your business deliver omni-channel experiences to improve customer relationships, new channels of revenue and positive business outcomes.|
|Contact Center Essentials||A suite of add-on contact center services for both existing on-premises and cloud contact centers.||Incrementally improve your ability to meet customer expectations - without the need for a rip and replace strategy.|
|Contact center consulting||Assists the client in detailing the business, operational, and technology drivers to help deliver positive business outcomes.||Business and technology guidance on platforms, feature / function alignment with business priorities, and integration options. Comprehensive requirements analysis, technology evaluation, financial justification and transformation roadmap for hosted, cloud, premises or hybrid designs.|
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