AT&T Office@Hand

Cloud-based unified communication

Work from anywhere with a single Unified Communications as a Service (UCaaS) solution: integrated phone, mobile, video, and messaging designed to work smoothly across your business devices.

UCaaS solution benefits

Why AT&T Office@Hand?

Simplified
service

A UCaaS solution with one toll-free number that integrates voice, fax, SMS messaging, and audio and video conferencing across devices.

Unified
collaboration

A single platform that bridges your UCaaS solution with collaboration tools such as file sharing, persistent chat, and whiteboarding.

Streamlined
Integrations

A cloud-based service that provides the best customer experience over an AT&T internet connection for fast internet, secure cloud access, and video.

UCaaS Plans and features

Office@Hand plans

% match
AT&T Office@Hand Premium

Complete communications suite with powerful telephony, HD video, chat, SMS, and fax in one app.

Scale to thousands of users, locations, departments, and more in a single management portal.

Starting at
$49.98/mo. per user
Contact us
% match
AT&T Office@Hand Standard

Supercharged advanced phone system with HD video, chat, SMS, fax, and automation, plus IT and business insights.

Enhance service delivery, support, and customer experience.

 

Starting at
$35.99/mo. per user
Contact us
% match
AT&T Office@Hand Wireless

A Cloud phone system to manage your business from your mobile device. Best plan for businesses that need a mobile centric business calling solution.

Included with Standard and Premium

Starting at
$10/mo. standalone
Contact us
Learn more about Office@Hand feature

AT&T Office@Hand features

How do you want to collaborate?

  Premium
 Standard
 Wireless
HD video meetings      
Maximum meeting participants 200 100  
Video recording retention  365 days (1 year) 7 days  
Video cloud storage 100 hours/user 10 hours/user
  
Unified communications voice with advanced call handling, messaging, and meetings*  
    
Portal-based call routing administration      
Toll-free calling 10,000 minutes/mo. 1,000 min/mo.  
Business SMS messaging 200 users/mo. 100 users/mo.
  
More than 330 out-of-the box integrations, such as Office 365, Microsoft Teams, Salesforce, and more  
  
  
Unlimited storage for files, messaging, and recordings    
  
Single sign on      
End-to-end encryption support for meetings    
  
Multi-level Interactive Voice Response (IVR)      
Learn more

Requires qualified AT&T wireless service agreement. See terms and brochure for additional details.

Based on 100 seat minimum. Applicable taxes, fees, and restrictions apply. See terms

Total toll-free minutes included per account, per month. Usage charges apply after minutes are used. 

AT&T Office@Hand Wireless

Transform your company’s smartphones

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Customer stories

Ambulance outside of hospital

Choctaw County Ambulance Authority

Choctaw County Ambulance Authority provides emergency and non-emergency medical transport services for a large district. They needed to improve its network and communications to better support potentially life-saving services for its citizens.

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Bosma Enterprises

Bosma’s phone service provider replaced the nonprofit’s aging equipment with a new system—a system that didn’t meet their needs. They needed to quickly find a new phone system.

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Connecting a rural school district

The small rural district had only three aging telephone lines. They needed to equip their teachers with the tools to better serve their students.

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Enhancing performance and reliability

Interep Associates get enhanced performance and dependability, increased efficiency, and significant savings.

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Bobcat focuses on customer service

Bobcat uses AT&T Office@Hand to connect customers. Let customers connect the way they want and increase customer satisfaction.

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Collaboration tech helps Girl Scouts

The organization was using an old, expensive Private Branch Exchange (PBX) system. What they needed now was a flexible, scalable phone system.

Read more

More resources on unified communications

AT&T Office@Hand – Connecting wherever you work, YOUR way

Communicate more effectively with a hosted voice, video, and meetings solution.

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Unifying messaging, video, and phone capabilities in the cloud

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Keep evolving your business with future-ready working

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Why today’s “work from anywhere” workforce needs Unified Communication as a Service (UCaaS)

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Connect your remote workers with AT&T Office@Hand - Infographic

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Cloud-based voice and conferencing with AT&T Office@Hand.

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Unifying voice, messaging, and conferencing capabilities for financial services in the cloud.

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Unify voice, messaging, and conferencing capabilities in the cloud.

FAQs for Office@Hand Standard and Premium editions

Your UCaaS equipment arrives pre-configured so all you have to do is plug it in. Complimentary white glove service is provided in the form of 3 one-hour phone sessions to acclimate the administrator to the portal and administration of the service.

 

We strongly recommend ordering new equipment from AT&T to help ensure a smooth implementation, but if you have Office@Hand-compatible equipment, instructions are provided for how to configure that equipment. Caveat: AT&T will not be able to provide help desk support for non-AT&T purchased equipment.

 

AT&T Office@Hand is an over-the-top UCaaS service that will work with any internet service.

You can find out more about our UCaaS solution 24/7: Learn more about AT&T Office@Hand features and self-help options on the ASECare Portal.

Office@Hand apps can be downloaded from the ASECare Portal. Our UCaaS apps are compatible with Windows, Mac, iOS, and Android.

Already an Office@Hand customer? Get support 

Learn more

Talk to an AT&T Business expert

877.219.3898

Monday - Friday, 7am - 7pm CT

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