
Highlights
COVID-19 required new protocols to protect patients, paramedics, and dispatchers
-
Challenges
The COVID-19 outbreak changed patient transport dramatically. First Call needed to maximize the number of their personnel who could work at home and maintain critical dispatch functions.
-
Results
First Call’s foresight in upgrading and streamlining its technology with AT&T Business solutions enabled the company to move swiftly when the coronavirus closed many businesses.
-
Solution
AT&T Enhanced Push to Talk and Fleet Complete support highly reliable, clear communication between ambulance crews and dispatch.
AT&T Solutions
Learn more about our products at AT&T Business
About
Protecting staff and patients during the COVID-19 outbreak

About First Call Ambulance
The company employs 350 people at its 8 stations and responds to more than 50,000 requests for medical transport services each year.
Your feedback will help us to improve AT&T Business so you continue to have a great experience when visiting us!
This survey is conducted by an independent company ForeSee for AT&T.