COVID-19 required new protocols to protect patients, paramedics, and dispatchers
The COVID-19 outbreak changed patient transport dramatically. First Call needed to maximize the number of their personnel who could work at home and maintain critical dispatch functions.
First Call’s foresight in upgrading and streamlining its technology with AT&T Business solutions enabled the company to move swiftly when the coronavirus closed many businesses.
AT&T Enhanced Push to Talk and Fleet Complete support highly reliable, clear communication between ambulance crews and dispatch. FirstNet delivers priority channels for crews to send and receive critical information to and from hospitals.
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Protecting staff and patients during the COVID-19 outbreak
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