Voice and Collaboration Consulting

Work with architects and experts to simplify your voice and collaboration strategy and deployment including transition, integration and transformation activities.

Products and Solutions

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Collaboration Consulting

Planning, design, integration, and implementation of collaboration solutions

 

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Contact Center Consulting

Business and technology guidance on optimizing your contact center

 

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Voice Transformation Consulting

Guidance on simplifying your move to IP-based voice

 

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Consulting expertise designed to address your unique requirements

Products Purpose Benefits
Collaboration Consulting Planning, design, integration and implementation of your collaboration solutions from complete communications architectures to hosted and managed offerings. Holistic and comprehensive approach to address all aspects of your unified communications and collaboration needs including E911 with multi-vendor integration strategies.
Contact Center Consulting Assists the client in detailing the business, operational, and technology drivers to help deliver positive business outcomes. Business and technology guidance on platforms, feature / function alignment with business priorities, and integration options.  Comprehensive requirements analysis, technology evaluation, financial justification and transformation roadmap for hosted, cloud, premises or hybrid designs. 
Voice Transformation Consulting Services focused on TDM to IP-based voice migrations including planning, design, integration, deployment and optimization. A programmatic approach to SIP readiness including migration strategy, technology impact, financial justification, load testing, and service management, all designed to help reduce risk and accelerate financial ROI.

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