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Consulting expertise designed to address your unique requirements
| Products | Purpose | Benefits |
|---|---|---|
| Collaboration consulting | Planning, design, integration and implementation of your collaboration solutions from complete communications architectures to hosted and managed offerings. | Holistic and comprehensive approach to address all aspects of your unified communications and collaboration needs including E911 with multi-vendor integration strategies. |
| Contact center consulting | Assists the client in detailing the business, operational, and technology drivers to help deliver positive business outcomes. | Business and technology guidance on platforms, feature / function alignment with business priorities, and integration options. Comprehensive requirements analysis, technology evaluation, financial justification and transformation roadmap for hosted, cloud, premises or hybrid designs. |
| Voice transformation consulting | Services focused on TDM to IP-based voice migrations including planning, design, integration, deployment and optimization. | A programmatic approach to SIP readiness including migration strategy, technology impact, financial justification, load testing, and service management, all designed to help reduce risk and accelerate financial ROI. |
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