Managed Services

A full suite of services designed to support your IoT day-to-day activities, allowing you to focus on your core competencies and strategic long term goals.

Professional Services for IoT

We’ve got you covered with Managed Services for IoT

  • Streamline Operations

    Maximize the capabilities of your IoT solution activation platform with skilled and knowledgeable AT&T staff supporting the needs of your business

  • Manage IoT Costs

    Take full advantage of billing alerts in order to optimize costs. Monitor and optimize ongoing bills throughout the year.

  • Optimize personnel

    Eliminate the need of staffing to support your IoT solutions allowing you to focus internal resources on managing your business and customers

  • Increase Visibility

    Easily accessible reporting to monitor your IoT solution including monthly, quarterly, and annual trending of costs, usage, and active services

Managed Services

Solutions designed to fit your needs

Fully Managed Deployment Package

Full suite of services to manage your IoT solutions including pre-deployment. Additional implementation lifecycle support with SIM management, enhanced billing services, technical assurance manager support, and an IoT bi-annual health check.

IoT Health Check

AT&T will perform a bi-annual end-to-end operations review of the customer’s service configuration and performance.

Advanced Control Administration Training

Customized portal training to accommodate customer’s internal structure. Four sessions that would provide comprehensive detailed instructions on reporting and trouble management.

Enhanced Billing services

Manage billing support, monthly billing audit to assess usage limits and capture any billing anomalies, delivery of monthly invoice and corresponding usage reports, audit of contractual requirements, and dispute and credit management.

Enhanced Implementation services

AT&T will assign a dedicated project manager who will be responsible for the day-to-day tracking and implementation of the deployment.

Managed Services

Key features

Features Details
IoT Insights Create and act on service level metrics through system monitoring options.
Manage Administer SIMs effectively and efficiently allowing your business to help manage cost.
Ease of Use Simplify your business’s approach to billing and usage allowing you to focus on your business.

Frequently Asked Questions…

… and their answers

Managed Services Resources

Discover how Managed Services can transform your business

 
Read the Enhanced Support Services product brief
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