A full suite of services designed to support your IoT day-to-day activities, allowing you to focus on your core competencies and strategic long term goals.
Maximize the capabilities of your IoT solution activation platform with skilled and knowledgeable AT&T staff supporting the needs of your business.
Manage IoT costs
Take full advantage of billing alerts in order to optimize costs. Monitor and optimize ongoing bills throughout the year.
Eliminate the need of staffing to support your IoT solutions allowing you to focus internal resources on managing your business and customers.
Easily accessible reporting to monitor your IoT solution including monthly, quarterly, and annual trending of costs, usage, and active services.
Full suite of services to manage your IoT solutions including pre-deployment. Additional implementation lifecycle support with SIM management, enhanced billing services, technical assurance manager support, and an IoT bi-annual health check.
AT&T will perform a bi-annual end-to-end operations review of the customer’s service configuration and performance.
Customized portal training to accommodate customer’s internal structure. Four sessions that would provide comprehensive detailed instructions on reporting and trouble management.
Manage billing support, monthly billing audit to assess usage limits and capture any billing anomalies, delivery of monthly invoice and corresponding usage reports, audit of contractual requirements, and dispute and credit management.
AT&T will assign a dedicated project manager who will be responsible for the day-to-day tracking and implementation of the deployment.
A full suite of services designed to support your IoT day-to-day activities including: Enhanced implementation, SIM management, billing, reporting, a bi-annual health check of your IoT solution as well as console administration training.
If you have deployed or plan to deploy complex IoT solutions and need to outsource operational components.
If you require assistance with the self-service required for IoT solutions within AT&T Control Center or Enterprise on Demand
Customers who would like to outsource the management of IoT logistics and operations.
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