Highlights
Investing in equipment and technology to support the best possible patient care
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Challenges
Federal and state agencies mandate equipment and safety standards for ambulance companies. Always a step ahead, First Call set out to modernize and simplify the equipment in its ambulances and improve operations.
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Results
Solutions enhance ambulance crews’ ability to care for patients and simplify communication with dispatchers, hospitals, and other care providers.
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Solution
First Call replaced old devices with tablets and added IoT solutions. AT&T Enhanced Push-to-Talk (EPTT) gives crews virtually instant voice communications. Fleet Complete delivers GPS tracking, and IBM MaaS360® from AT&T provides mobile device management.
AT&T Solutions
Learn more about our products at AT&T Business
About
Keeping the focus on patient care
About First Call Ambulance
Each year, First Call responds to more than 50,000 requests for medical transport services. It was launched in Nashville in early 2004 with just 2 ambulances and a handful of paramedics and EMTs. Its team now includes 350+ employees and 60+ vehicles.
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