Healthcare-social services

The Community Health Council of Wyandotte County aims to improve healthcare access—especially for historically oppressed populations. When the pandemic forced doors to close, the agency still needed a reliable way to communicate with clients.

Highlights

Agency continues to help vulnerable populations by creating virtual office

  • Challenges

    The Community Health Council of Wyandotte County was forced to close its doors due to COVID-19, but the pandemic only intensified its clients’ need for assistance. The agency needed a way to continue assisting its clients without risking infection.

  • Results

    Creating a virtual office allowed the lines of communication to remain open. Clients continued to receive financial assistance, childcare assistance, rides to vaccination and testing sites, and general help navigating the healthcare system.

  • Solution

    AT&T Office@Hand made it possible for CHC staff to remain responsive. The cloud-based solution connects workers with clients and other care providers via phone, fax, text, and audio/video conferencing, enabling the continued delivery of services. 

AT&T Solutions

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AT&T Office@Hand

A cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing.

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AT&T Phone for Business – Advanced

Convert traditional analog phone and specialty data lines to the cloud, including voice, FAX, and more.

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AT&T IP Flexible Reach

Unite voice and data with a SIP trunking solution for outbound, inbound, local, and long distance calls.

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About

Agency strives to improve healthcare, especially for vulnerable populations

About Community Health Council

The Community Health Council of Wyandotte County of Kansas City, Kansas is a non-profit 501(c)3 organization founded by public health stakeholders to improve health and health access for the people of Wyandotte County.

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