Highlights
Agency continues to help vulnerable populations by creating virtual office
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Challenges
The Community Health Council of Wyandotte County was forced to close its doors due to COVID-19, but the pandemic only intensified its clients’ need for assistance. The agency needed a way to continue assisting its clients without risking infection.
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Results
Creating a virtual office allowed the lines of communication to remain open. Clients continued to receive financial assistance, childcare assistance, rides to vaccination and testing sites, and general help navigating the healthcare system.
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Solution
AT&T Office@Hand made it possible for CHC staff to remain responsive. The cloud-based solution connects workers with clients and other care providers via phone, fax, text, and audio/video conferencing, enabling the continued delivery of services.
AT&T Solutions
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About
Agency strives to improve healthcare, especially for vulnerable populations
About Community Health Council
The Community Health Council of Wyandotte County of Kansas City, Kansas is a non-profit 501(c)3 organization founded by public health stakeholders to improve health and health access for the people of Wyandotte County.
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