AT&TÂ Virtual Private NetworkÂ
Support for your AVPN Service
Customer and site readiness
Orders
We keep your order status history for 150 days after the order completes or you cancel it.
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Please note: Some features may not be available for international customers. (Reach out to your account manager with any questions.)Â Â
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How to view order status and details
Order status overview
Submit an order status inquiry
How to order an AT&T Dynamic Exchange Connection to the Cloud for AT&T VPN service
Online Ordering AT&T VPN Service (Transport)
How to Make Changes to AVPN Port Level Class of Service
How to Make Changes to AT&T Virtual Private Network Port Speeds
Billing & maintenance
View bill
Compare multiple bills
Set up email invoice delivery
Dispute a charge
Modify a billing template
Add billing to a user profile
Pay your invoice
Check payment history
Understand partial-month charges and credits
Set up paperless billing
View and download a DNS Security Threat Intelligence report
Converged billing
Account management
Please note: Some account management features are available for domestic US customers only. (Reach out to your account manager with any questions.) Â
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Bandwidth alert thresholds & notifications for AT&T VPN service circuits (Transport & Managed)
Change IP data for AT&T VPN service (Transport)
Change port and VLANÂ speed for AT&T VPN service (Transport)
Add a location and circuit to AT&T VPN service (Transport)
 Change class of service (CoS) Profile for AT&T VPN service (Transport)
Troubleshoot & Repair
Business Center
Create a support ticket
Check ticket status and add updates
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Express Ticketing
Create a ticket and report an issue without logging in
View and manage tickets
Go to Express Ticketing
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Tools and resources
Using the Enterprise Virtual Assistant
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Contact Us
We're here to help. If you need assistance, contact us