AT&T Office@Hand

Cloud-based unified communication

Work from anywhere with a single Unified Communications as a Service (UCaaS) solution: integrated phone, mobile, video, and messaging designed to work smoothly across your business devices.

UCaaS solution benefits

Why AT&T Office@Hand?


A UCaaS solution with one toll-free number that integrates voice, fax, SMS messaging, and audio and video conferencing across devices.


A single platform that bridges your UCaaS solution with collaboration tools such as file sharing, persistent chat, and whiteboarding.


A cloud-based service that provides the best customer experience over an AT&T internet connection for fast internet, secure cloud access, and video.

UCaaS Plans and features

Office@Hand plans

AT&T Office@Hand features

How do you want to collaborate?

HD video meetings      
Maximum meeting participants 200 100  
Video recording retention  365 days (1 year) 7 days  
Video cloud storage 100 hours/user 10 hours/user
Unified communications voice with advanced call handling, messaging, and meetings*  
Portal-based call routing administration      
Toll-free calling 10,000 minutes/mo. 1,000 min/mo.  
Business SMS messaging 200 users/mo. 100 users/mo.
More than 330 out-of-the box integrations, such as Office 365, Microsoft Teams, Salesforce, and more  
Unlimited storage for files, messaging, and recordings    
Single sign on      
End-to-end encryption support for meetings    
Multi-level Interactive Voice Response (IVR)      

Requires qualified AT&T wireless service agreement. See terms and brochure for additional details.

Based on 100 seat minimum. Applicable taxes, fees, and restrictions apply. See terms

Total toll-free minutes included per account, per month. Usage charges apply after minutes are used. 

AT&T Office@Hand Wireless

Transform your company’s smartphones

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Customer stories

Ambulance outside of hospital

Choctaw County Ambulance Authority

Choctaw County Ambulance Authority provides emergency and non-emergency medical transport services for a large district. They needed to improve its network and communications to better support potentially life-saving services for its citizens.

Read more

More resources on unified communications

FAQs for Office@Hand Standard and Premium editions

Your UCaaS equipment arrives pre-configured so all you have to do is plug it in. Complimentary white glove service is provided in the form of 3 one-hour phone sessions to acclimate the administrator to the portal and administration of the service.


We strongly recommend ordering new equipment from AT&T to help ensure a smooth implementation, but if you have Office@Hand-compatible equipment, instructions are provided for how to configure that equipment. Caveat: AT&T will not be able to provide help desk support for non-AT&T purchased equipment.


AT&T Office@Hand is an over-the-top UCaaS service that will work with any internet service.

You can find out more about our UCaaS solution 24/7: Learn more about AT&T Office@Hand features and self-help options on the ASECare Portal.

Office@Hand apps can be downloaded from the ASECare Portal. Our UCaaS apps are compatible with Windows, Mac, iOS, and Android.

Already an Office@Hand customer? Get support 

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Monday - Friday, 7am - 7pm CT

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