Intrado VIPER® 9-1-1 Call Handling System
Transform your PSAP with a Next Generation 9-1-1 Call Handling solution from AT&T. VIPER 9-1-1 from Intrado is a reliable system with groundbreaking features your PSAP needs to help improve situational awareness, response times as well as public safety outcomes. Drive efficiency with an end-to-end, IP-based platform that streamlines voice and data calls.
Features and highlights
- Faster incident response - MapFlex 911® locates callers quickly.
- Groundbreaking technology - offers pathway to i3-compliant, NG9-1-1 data.
- Advanced reporting and analysis - with ECaTS® based Power Metrics™.
- TXT29-1-1® - receive and initiate SMS and MMS messaging.
Features and benefits
A flexible solution that’s simple, scalable, and user-centric
|IP-based and i3 compliant||VIPER provides the foundation for i3-compliant NG9-1-1 applications yet continues to support your legacy network and operations environment.|
|Advanced reporting||VIPER features tools that helps increase operational effectiveness by creating actionable reports from your MIS.|
|Prepared for everything||VIPER provides enhanced disaster recovery through a versatile and fault-tolerant, IP-based platform that can alternate call routing during disaster situations or periods of high call volume.|
|Quickly identify call origins||Power Locate® identifies origination of dropped, abandoned or mis-routed calls.|
|Power Station Gen 3™||Use the call handling CAD-ready black box with small footprint hardware designed to replace bulky backroom servers.|
|TXT29-1-1®||SMS and MMS messaging and text integration and initiation through our intuitive interface.|
|Smarter partner||AT&T’s unrivaled 9-1-1 experience makes us uniquely qualified to help you modernize to Intrado VIPER call handling.|
Learn more about the Intrado VIPER® 9-1-1 Call Handling System
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