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FAQ
What is AT&T High Speed Internet - Enterprise?
This service is designed for larger sized business customers with multiple locations. The “Enterprise” customer experience includes one contract for all sites, a consolidated invoice, and one number to call for support of all locations.
What is AT&T Internet for Business?
This service is ideal for small businesses with 1-6 locations and customers can bundle voice, video, and more.
What are the major differences between High Speed Internet – Enterprise and Internet for Business?
One contract and one invoice for many sites for AT&T Enterprise vs single site verbal contract that can include bundles.
Where can I find more information on the High Speed Internet – Enterprise product?
The AT&T Business Service Guide for this product is available at: http://serviceguidenew.att.com/sg_flashPlayerPage/DSL
What features are available with this product?
AT&T will provide the necessary customer premise equipment (CPE) to use the service. Additional blocks of IP addresses are available for additional monthly fees.
What services are available with High Speed Internet - Enterprise?
Broadband service (IP Broadband), Broadband II service (Fiber), and ADSL. Prequalification is required per site based on business rules and service availability. Geographic restrictions apply for each service.
What features are available with this product?
AT&T will provide the necessary customer premise equipment (CPE) to use the service. Additional blocks of IP addresses are available for additional monthly fees.
Is there an on-line portal to manage my account?
Customers can access AT&T Business Direct to view/manage their service, or pay their monthly invoice.
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