30 days. Your call.
We’re building connections that keep us closer than ever. Plus, if you’re not fully satisfied, we provide a 30-day risk-free cancellation policy on wireless and AT&T Business Fiber®.
Wireless limited to new smartphone lines only. Terms, conditions, and restr’s. apply. See details
Risk-free wireless
Business comes with risks, your connectivity shouldn’t. See why businesses turn to AT&T over the competition.
30-days, risk-free
You don’t like it, cancel within 30 days to get a full refund.
No service or restocking fees
Not quite right? Cancel your service within 30 days and return your phone or equipment in good condition to get a full refund.
Easy cancellation
Wireless service: Drop by any AT&T store or call 1.800.331.0500 within 30 days of activation.
AT&T Business Fiber service: Call 1.800.321.2000 within 30 days of installation.Â
More than $145B invested in the network
Our investment in our wireline and wireless networks is designed to bring you the coverage and reliability that you can count on.
Includes U.S. and international capital investment and acquisitions of wireless operations and spectrum.
Trouble-free returns
If you’re not completely satisfied, call within 30 days for a full refund and easy instructions for smartphone and equipment returns. Learn more
Frequently asked questions
Expand allNew and existing business customers with a new CRU voice line (Corporate responsibility user line of service)
Smartphones must be activated on an AT&T Business wireless account. Applies to devices activated on installment, 2- or 3-year contract, full MSRP, and BYOD. Service for line must also be cancelled, exchanged devices are not included. Returned devices must be received in good working condition.
No. The 30-day risk-free policy is only offered within 30 days of activation.Â
Any applicable restocking fees will be waived. A full refund will be issued for all applicable service charges, features, taxes, and fees. Refunds may take two to three bill periods.Â
Returns and cancellations can be done at any AT&T retail location or by calling 1.800.331.0500 and returning your smartphones via mail.
Service charges, fees, and taxes for the internet connection being disconnected will be waived or cancelled within two to three billing period.  For AT&T Business Fiber, additional costs beyond standard installation, (e.g. inside wiring, and special construction charges) are not included. VoIP charges are also not included under the 30-day risk-free policy.
All AT&T Business Fiber equipment must be returned within 21 days following service cancellation or will be subject to non-returned equipment fee(s). $150 for the Wi-Fi Gateway, plus $65 for each Wi-Fi extender.
Call 1.800.321.2000 within 30 days of installation. Equipment returns can be done via mail or dropped off at a UPS store with your billing account number.
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