Benefits
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Group notifications
Send notifications to groups as large as 20,000 recipients.
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Communicate more
Attach files, photos, and videos up to 5MB each and voice memos up to 5 minutes.
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Visibility
Rest easy knowing your messaging was received with confirmations for sent, delivered, and even read messages.
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Technical help
With our trained technical support on standby 24/7, you can rest easy knowing you’ll have the help when you need it.
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Flexible pricing
Add a package to one or a few employees’ accounts or up to 8,000 accounts with our individual or bulk pricing options.
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Compatibility
Our messaging service works with major U.S. carriers and is also compatible with any device with text message capabilities.
Pricing
Plans to fit your business needs
* Must be added to an individual or bulk basic plan
** Must be added to and individual basic plan
Features and details
| Features | Details |
|---|---|
Boost efficiency in a wide range of applications |
AT&T Business Messaging can boost efficiency in a wide range of applications, including Computer-Aided Dispatch (CAD), Business Continuity Planning (BCP), Systems Monitoring and Auto-Escalation, Sales Force Automation (SFA), Lead Notification and Data Disbursement, Business Process Automation (BPA/BPM), and Workforce Management, Field Service Automation (FSA). |
Broad compatibility |
Save on deployment—AT&T Business Messaging is compatible with most devices capable of receiving text messages, with major US carriers, and supports a range of messaging protocols (SNPP, WCTP, SMTP, and TAP). Send and receive messages on-the-go from virtually any mobile device and keep your business messages separate from the rest. |
Delivery confirmation |
Gain peace of mind and help reduce remote worker errors with confirmation that vital information has been received. |
Apps for both Android and iOS handsets and tablets |
Get access to the entire company directory to help you stay in touch while on-the-go. This capability is simple to use and available at no additional charge to all AT&T Business Messaging users. |
Highly secure messaging |
The Secure Messaging feature requires use of the Business Messenger App or web portal. All user communications are encrypted (message content and any attachments) at rest, in transit, and on the mobile device. It supports industry regulatory compliance for HIPAA, FINRA, FISMA, FIPS, and Dodd-Frank. Other security features include a PIN lock on mobile devices, message expiration, message delete on read, and remote wipe of a mobile device by an administrator. *Only available with Secure $3 add on. |
Spam protection |
Minimize frustration and distraction with the power to filter SMTP (email) messages, and block messages from unapproved domain names. |
Seamless support, 24/7 |
Obtain specialized technical support from AT&T whenever you need it. |
1,000-character messages when sending to an AT&T subscriber |
Send more detailed information, which means no more clipped, unintelligible text strings over multiple traditional SMS messages. |
Two-way group and individual notification and response |
Drive efficiency with a solution that’s simple to integrate with other enterprise systems and automation software and even easier to manage and use. |
Consolidated devices, billing, and invoicing |
Simplify administration and help reduce costs—with one device per worker, one monthly bill, and one invoice. |
Communications redundancy |
Keep your remote workers and organization moving forward, even in low-signal environments. With AT&T Business Messaging, you can use TAP as a backup protocol if your corporate email server or your Internet connection fails. |
FAQ
What is AT&T Business Messaging
AT&T Business Messaging is a group notification and messaging interface that enables enhanced notifications and response features needed for business messages.
What is the Business Notification Center?
It’s a website or application that allows users to create address book contacts and user groups, send and receive group messages, view message history, and receive delivery receipts.
How is AT&T Business Messaging different from using the messaging platform on my device?
AT&T Business Messaging allows you to send messages to groups as large as 20K, get notifications when your messages are sent, delivered, and read, and supports messaging protocols TAP, SNPP, SMTP, WCTP and REST APIs. And adding the Secure Message package allows you to send encrypted messages for added security.
Resources
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