Digital, cloud, and business services

Avanade’s network architecture for voice presented a variety of challenges for their collaboration platform, Microsoft Teams. With most of their employees working beyond the office, enhancing their ability to collaborate was critical.

Groups of employees sitting at tables in an open office area using laptop computers and monitors.

Highlights

Optimized network delivers scalable voice services with Microsoft Teams

  • Challenges/Needs

    Avanade had been using software-based telephony that included 32 Private Branch Exchange (PBX) systems to handle the calls. It needed to update the system so employees could effectively collaborate and get the most out of Microsoft Teams.

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  • Results

    Enhances productivity and support for internal and external collaboration. In addition to immediate cost savings, the solution also delivers enterprise-grade network security and eliminates publicly routed endpoints.

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  • Solution

    AT&T IP Flexible Reach with Microsoft Teams Direct Routing is a SIP trunking solution that delivers outbound, inbound, local, and long-distance calling, provides advanced features, and integrates smoothly with the Microsoft Teams cloud.

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AT&T Solutions

Collaborate effectively with network solutions from AT&T

About

Enhance collaboration in Microsoft Teams with business-grade voice

A showroom displaying three monitors with the Avanade logo, four framed pictures of executives and awards.

About Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions, and design-led experiences that help fuel transformation and growth for its clients and their customers.
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