Food delivery

Schwan’s Home Delivery needed to modernize its device technology and improve connectivity, so its frontline workers could deliver a more impactful customer experience.

Schwan's delivery van in front of a residential home

Highlights

Increased speed and efficiency, enhanced ability to connect in most areas

  • Challenges

    Schwan’s route service representatives needed updated device technology that could enhance their service today, and be future-ready for the innovative, new capabilities of tomorrow.

  • Results

    The new devices are faster, dramatically reducing the time it takes customers to place orders. A built-in promotions engine finds the best price for the customer, enhancing their experience.

  • Solution

    Smartphones with highly reliable AT&T connectivity equip route service representatives to better serve customers.

AT&T Solutions

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About

Direct-to-consumer frozen food delivery company

Schwan delivery driver getting out of a delivery van

About Schwan’s Home Delivery

Based in Minnesota, the family-owned company has almost 4,000 dedicated employees and more than 300 local neighborhood depots nationwide. They serve 1.6 million customers a year, delivering food to their doors.
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Testimonial: “One area manager said this technology is the best thing that he had seen has seen in the 10 years he’s worked for Schwan’s Home Delivery.” Becky Swanson Operation Manager, Schwan’s Home Delivery
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