Food delivery

Schwan’s Home Delivery needed to modernize its device technology and improve connectivity, so its frontline workers could deliver a more impactful customer experience.

Schwan's delivery van in front of a residential home

Highlights

Increased speed and efficiency, enhanced ability to connect in most areas

  • Challenges

    Schwan’s route service representatives needed updated device technology that could enhance their service today, and be future-ready for the innovative, new capabilities of tomorrow.

  • Results

    The new devices are faster, dramatically reducing the time it takes customers to place orders. A built-in promotions engine finds the best price for the customer, enhancing their experience.

  • Solution

    Smartphones with highly reliable AT&T connectivity equip route service representatives to better serve customers.

AT&T Solutions

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About

Direct-to-consumer frozen food delivery company

Schwan delivery driver getting out of a delivery van

About Schwan’s Home Delivery

Based in Minnesota, the family-owned company has almost 4,000 dedicated employees and more than 300 local neighborhood depots nationwide. They serve 1.6 million customers a year, delivering food to their doors.
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