Highlights
AT&T devices and network keep staff connected to their members
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Challenges
As businesses were ordered to close when COVID-19 spread, officials looked for ways that AMOCO could continue to serve members while working remote. Security and the performance of individual home Wi-Fi networks was a concern.
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Results
AMOCO gains a remote worker infrastructure powered by highly secure connectivity that enables employees to serve credit union members as easily as if they were at work in one of AMOCO’s offices.
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Solution
Smartphones and a device management program with AT&T enable call center agents to answer member calls from the safety of their homes and allow all employees to use their devices as Wi-Fi hot spots when needed.
AT&T Solutions
Collaborate effectively with network solutions from AT&T
About
Putting their members first
About AMOCO
AMOCO Federal Credit Union became one of the largest credit unions in the Houston/Galveston area by consistently putting its members’ needs first. It has been named “Best Credit Union” every year for the past seven years by readers of the Galveston Daily News.
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