Medical transport

First Call Ambulance wanted to update its ambulance technology to enhance the care paramedics and EMTs provide for each patient. They also wanted to make it easier for dispatchers to see the location of each emergency vehicle.


Investing in equipment and technology to support the best possible patient care

  • Business needs

    Federal and state agencies mandate equipment and safety standards for ambulance companies. Always a step ahead, First Call set out to modernize and simplify the equipment in its ambulances and improve operations.

  • Results

    Solutions enhance ambulance crews’ ability to care for patients and simplify communication with dispatchers, hospitals, and other care providers.

  • Solution

    First Call replaced old devices with tablets and added IoT solutions. AT&T Enhanced Push-to-Talk (EPTT) gives crews virtually instant voice communications. Fleet Complete delivers GPS tracking, and IBM MaaS360® from AT&T provides mobile device management.


AT&T Solutions

Learn more about our products at AT&T Business


Keeping the focus on patient care

First Call Ambulance dispatch screen.

About First Call Ambulance

Each year, First Call responds to more than 50,000 requests for medical transport services. It was launched in Nashville in early 2004 with just 2 ambulances and a handful of paramedics and EMTs. Its team now includes 350+ employees and 60+ vehicles. 
Download the full customer story (PDF)

Talk to an AT&T Business expert


Monday - Friday, 7am - 7pm CT

Request info

To get sales help from a Business Solutions specialist, please complete this form.
RAI Form

Thank you

Thank you for contacting us about First Call Ambulance of Nashville. An AT&T Representative will contact you shortly to provide any additional information and answer any questions.

RAI Form Anchor

Your feedback will help us to improve AT&T Business so you continue to have a great experience when visiting us!

This survey is conducted by an independent company ForeSee for AT&T.

Yes, I’ll give feedback!