AT&T IP Flexible Reach Customer Portal: Department Administrator Support

As a Department Administrator for the AT&T IP Flexible Reach Customer Portal, you can create reports on various aspects of your department.

Below are general instructions for how to create a new report. For instructions on creating a particular type of report, see To create a new report by report type, below.

To create a report (general instructions)

1. From any page in the Customer Portal, click REPORTS in the main menu bar. The Department Reports view of the Reports page appears.
2. Click New Reports.
3. Click the name of the type of report you want to create.
4. Select the information you want to include in the type of report you've chosen.
5. Click Generate Report. After the report is created, you can access it in the Department Reports view of the Reports page.
   • If your enterprise has fewer than 200 groups or 1,000 phone numbers, the report is available for 2 days.
   • If your enterprise has more than 200 groups or 1,000 phone numbers, the report is available for 35 days.

      

To create a new report by report type

To go to the Create topic for a report type, click a report name.

• User Inventory Report
• Group Inventory Report
• Feature Configuration Report
• Account Code Summary Report
• Authorization Code Summary Report
• Call Transfer/Forward Report
• Inbound Call Detail Report
• Outbound Call Detail Report

Create a New Report: Related Topics

Create a User Inventory Report

Create a Group Inventory Report

Create a Feature Configuration Report

Create an Account Code Summary Report

Create an Authorization Code Summary Report

Create a Call Transfer/Forward Report

Create an Inbound Call Details Report

Create an Outbound Call Details Report

Download or Delete a Report