AT&T IP Flexible Reach Customer Portal: Department Administrator Support

Download or Delete a Report

 

Download a Report

Delete a Report


As a Department Administrator for the AT&T IP Flexible Reach Customer Portal, you can download and delete reports you’ve generated.

 

Download a Report

 

If your enterprise has fewer than 200 groups or 1,000 phone numbers, a report remains available for 2 days.

 

If your enterprise has more than 200 groups or 1,000 phone numbers, a report remains available for 35 days.

 

To download a report

  1. From any page in the Customer Portal, click REPORTS. The Department Reports view of the Reports page appears.
    • Pending Reports shows a list of any reports that you've created that aren't yet fully generated. To view completed reports, check the Department Reports tab later.
    • Completed Reports, shows a list of your completed reports that you can view and download.
  2. Under Actions, click the Download icon The Download icon.. A File Download window opens.
  3. Click Save. The report is saved to your default directory, or you can specify a different location.

Delete a Report

 

You can delete a completed report.

 

To delete a report

  1. From any page in the Customer Portal, click REPORTS. The Department Reports view of the Reports page appears.
  2. Under Completed Reports, find the report you want to delete.
  3. Under Actions, click the Delete icon The Delete icon. next to the report you want to delete. The page refreshes, and a message confirms that your report is deleted.

Users List Page: Related Topics

About Reports

Create a New Report

Create a User Inventory Report

Create a Group Inventory Report

Create a Feature Configuration Report

Create an Account Code Summary Report

Create an Authorization Code Summary Report

Create a Call Transfer/Forward Report

Create an Inbound Call Detail Report

Create an Outbound Call Detail Report

 

Enterprise Admin Help

Group Admin Help

Department Admin Help

End User Help