AT&T IP Flexible Reach Customer Portal: User Support

Search Overview

 

Search for Users

Search for Schedules


With the AT&T IP Flexible Reach Customer Portal, you can search for other users in your enterprise, and search for schedules.

 

Search for Users

 

You can search for other users in your enterprise.

 

To search for users and phone numbers

  1. Open the Customer Portal.
  2. Click HOME in the main menu bar, then click Directory. The Home tab and Directory link on the Customer Portal main menu bar.

    The Users List page appears.

    The Users List.

    Here, you can search by last name, first name, public number, extension, or group ID.

  3. If the Search tool isn't open, click the arrow icon to open it.
  4. From the Search By drop-down list, select Last Name, First Name, Public Number, Extension, or Group ID.
  5. From the Condition drop-down list, select Contains, Starts With, or Equal To.
  6. In the Value search field, enter a search term.
  7. Click Search.

To browse for users, scroll or page through the list. To jump to a particular page, enter a page number in the Go to: box at the right of the page numbers, and then click the arrow icon (The  arrow.) on the right.

 

Search for Schedules

 

You can search for and view schedules that you're assigned to at the enterprise, group, and user level.

 

To search for schedules

  1. Open the Customer Portal.
  2. If the User page isn't open, click HOME in the main menu bar.
  3. Click the Schedules tab. The Schedules tab of the Customer Portal User page.

    The Schedules list page appears.

    The Schedules List.
  4. If the Search tool isn't open, click the arrow icon to open it.
  5. From the Search By drop-down list, select Schedule Name or Type.
  6. From the Condition drop-down list, select All Schedule Types, Starts With, or Equal To.
  7. If you selected Schedule Name in the Search By drop-down list, enter a search term in the Value search field.

     

    If you selected Type in the left drop-down list, select All Schedule Types, Holiday, or Time from the drop-down list at the right.

  8. Click Search.

To browse for schedules, scroll or page through the Schedules list. To jump to a particular page, enter a page number in the Go to: box at the right of the page numbers, and then click the arrow icon (The  arrow.) on the right.

 


Search Overview: Related Topics

Log In

What a User Can Do in the Customer Portal

About Premier

Use Premier

Use the Customer Portal

Frequently Asked Questions

Glossary

Support Resources

Print This Documentation

 

Enterprise Admin Help

Group Admin Help

Department Admin Help

End User Help