AT&T Voice DNA® User Support

Get Started

 

For information that will help you get a jump-start on using the AT&T Voice DNA® service, click these links:

  • Log In—Set up your Premier account and access the AT&T Voice DNA User Dashboard.
  • About the User Dashboard—View all the features you can manage from the AT&T Voice DNA User Dashboard.
  • Manage Personal Profile—View and manage your personal profile, which includes your name, contact numbers, email address, physical address, and other information pertinent to your AT&T Voice DNA service.
  • Manage Messages—View a list of your voicemail messages, and listen to, reply to, and forward messages from your AT&T Voice DNA User Dashboard.
  • View Call Logs—View calls from the past 24 hours and from the 90-day call log.
  • Search the Directory—Find phone number, extension, location, and email information for all users and hunt groups in your organization.
  • Move Your IP Phone—Before moving the phone you use with AT&T Voice DNA, whether permanently or temporarily, read this crucial information about configuring the phone, registering the new location, and calling for help in an emergency.
  • Support—Access AT&T Voice DNA help information and other support resources.