MOBILITY SERVICES

AT&T Global Smart Messaging Suite (GSMS)

AT&T Global Smart Messaging Suite (GSMS)

GSMS overview

AT&T Global Smart Messaging Suite enables organizations to integrate their existing solutions with powerful messaging APIs and send messages globally.

As an enterprise-grade integration platform for mobile messaging, GSMS is a highly secure domestic messaging app that also enables global SMS capabilities in over 200 countries. It unlocks a diverse range of use cases for collaboration, productivity, security and compliance for your employees and customers.

AT&T Global Smart Messaging Suite allows for organizations to integrate their existing solutions with powerful messaging APIs and send messaging on a global scale.
Help customers, employees and partners get the message

Help customers, employees and partners get the message

  • Two-factor authentication using SMS tokens
  • Workforce tracking and communication
  • HR functions, job placements, shift confirmations, and scheduling
  • Field force safety, back-to-base communication, and escalation management
  • Voting, polling, surveys, and sweepstakes
  • Appointment and scheduling reminders

Features

  • Global SMS reach to subscribers in the U.S., Canada, and over 200 countries
  • Software as a service (web-based service)
  • Cross-carrier messaging
  • Two-way highly secure IP messaging for domestic messages
  • Enterprise-wide permissions control (hierarchical and multi workgroup)
  • Archival of messaging activity up to 90 days
  • Reporting and analysis tools
  • Tools to integrate with existing messaging systems and applications
  • 24x7 AT&T technical support available
features

Pricing

Set up charges

$3,300 one-time setup fee includes:

  • Setup of the AT&T Global Smart Messaging Suite online account
  • Setup and up to 15 weeks usage for one AT&T provided short code (for SMS to AT&T subscribers only, $200/mo code lease charge after first 15 weeks)
  • Approval request and setup for U.S. cross-carrier vanity and non-vanity short codes acquired by customer separately or via Soprano Design at an additional charge

SMS: Domestic includes U.S. 50 states and Canada only. Domestic MT/MO price for all messages during a billing cycle is determined by the total number of domestic MT/MO messages used during the billing cycle.

MMS: U.S. 50 states only. Not all carriers are supported.
Additional terms and conditions apply.

Voice messaging: U.S. 50 states only. Specifications vary for certain features and file types. Additional terms and conditions may apply.

Application suite access charges

$880/month includes 24x7 technical support and access to the AT&T Global Smart Messaging Suite with the following application licenses:

  • Web SMS
  • Outlook plug-in
  • Access to voice messaging (additional charges on a per minute basis)

One each of the following:

  • Administrator
  • Reporter
  • eMailer
  • API (HTTP, SMPP, SMTP, or WSDL)

Pricing – U.S./Canada

Monthly volume

MT/MO+

SMS

 

0-10K

Included

10,001-250K

$0.025/msg

250,001-500K

$0.02/msg

500,001-1M

$0.017/msg

1M+

$.015/msg

MMS

 

Each

$0.13/msg

Voice messaging

 

Each

$0.04/minute

Options for acquiring U.S. short codes

  1. AT&T-only short codes for messaging on the AT&T network only may be leased directly from AT&T pursuant to the applicable terms and conditions.
  2. Cross-carrier short codes may be leased from Soprano Design through AT&T

AT&T Canadian SMS Short Codes
Canada short codes must be leased from the Canadian Wireless Telecommunications Association
(CWTA) www.txt.ca. Setup fee is $3,825.

International SMS Codes
International SMS codes (world or local codes) for messaging may be leased from Soprano Designs through AT&T. Set up fees vary by country.

Short codes & professional services fees

All prices are effective October 2016 for new customers only.

Monthly leasing fee for each U.S. standalone SMS cross-carrier random short code
(5- or 6-digit number chosen at random)

$585/mo

Monthly leasing fee for each U.S. standalone SMS cross-carrier vanity short code
(5- or 6-digit number chosen by the customer)

$1,165/mo

Monthly leasing fee for each U.S. MMS with SMS cross-carrier random short code
(5- or 6-digit number chosen at random) (inclusive of MMS service charge of $555)

$1,150/mo

Monthly leasing fee for each U.S. MMS with SMS cross-carrier vanity short code
(5- or 6-digit number chosen by the customer) (inclusive of MMS service charge of $555)

$1,725/mo

Professional services for additional assistance with custom setup and integration
(provided by Soprano Design)

$240/hour for a Soprano
Consultant


$300/hour for a Soprano Sr. Consultant

Advanced application feature prices

Advanced application features Description Monthly cost
WebSMS+ WebS MS plus permission/reply routing, scheduling, and prioritization $200/mo/user
API HTTP/S, SMTP, WSDL, NET, SMPP, JAVA, WCTP, MMS, FTP/S, and contact/group APIs $250/mo/API
(1 API included)
Campaign tracker Broadcasts, WebSMS+, eMailer+, and inbound license; tracks opt-in and opt-out permissions for SMS and e-mail $1,000/mo/user
Inbound Receives SMS messages and automatically sorts and parses incoming SMS messages and responds $500/mo/user
Inbound+ All Inbound features plus multi-question campaigns, voting, polls, surveys, and drawings $1,250/mo/user
Reminder Automated SMS that enables appointment reminders/confirmations $1,000/mo/user
Reporter Detailed real-time tracking and reports regarding campaign effectiveness $100/mo/user
Reporter+ Group by summary reports, schedule reports over FTP/HTTP/email, and export reports to CSV file and download $500/mo/user
IP messaging (GSMS application) A2P and P2P IP messages, SMS fall back, PIN protected app, group, and meeting rooms $4/mo/user
Productivity add-on to GSMS app reports Interactive messages, advanced reports and audits, and vanishing messages $2/mo/user
Encryption add-on to GSMS app Key encryption and remote wipe $4/mo/user

Notes

Setup charges are required for initial activation and for each additional cross-carrier short code. Account activation is required to gain access to the AT&T Global Smart Messaging Suite software and user guides and to use the APIs. Account activation and associated monthly recurring charges will occur automatically and immediately when AT&T receives final carrier approval of the Customer’s cross-carrier short code, or after 15 weeks from the time the initial cross carrier short code request is submitted to AT&T, or upon Customer’s request to gain access to the AT&T Global Smart Messaging Suite software or APIs, whichever occurs first. Setup fees and monthly recurring charges will continue to apply regardless of whether and when the Customer’s cross-carrier short code is approved for use by other carriers.

At the Customer’s request, AT&T will provide an AT&T only short code at the time of account activation for interim use by Customer for testing and setup purposes (this AT&T-only code will be available for up to 15 weeks at no charge). Customer may continue to use the AT&T-only short code beyond 15 weeks subject to the applicable monthly recurring charge. Per messages charges and per messages counts are applied when a message is sent from or received by the AT&T Global Smart Messaging Suite platform. Sent messages incur charges regardless of whether they have been delivered to the recipients. When a group message is sent, charges or message counts apply for all messages sent to each individual recipient. Any unused messages in any billing month will not carry over to the next month. Changes to Customer’s pricing plan will not take effect until the beginning of the next billing cycle all prices herein exclude applicable taxes and fees.

AT&T Global Smart Messaging Suite comes preconfigured with one or more application licenses, including WebSMS, eMailer+, Reporter, and API licenses.

Customers have the option to archive messages within the web application for up to 90 days, after which the messages will be deleted. Customer may export messages for Customer retention offline if they are exported before deletion.

Notes

For non-AT&T devices, all technical support, voice, messaging, and data usage is subject to the applicable rates and terms of the applicable wireless carrier(s). Refer to applicable wireless carrier(s) for such rates, terms and conditions.

All cross-carrier short codes and related professional services are subject to Soprano’s Design’s terms and conditions found at: http://smartmessagingsuite.com/terms/GSMS_short_code_registration_terms.pdf

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