MOBILITY SERVICES

AT&T Business Messaging

AT&T Business Messaging header image

Group notification and response

What is it?

AT&T Business Messaging is a highly secure group notification and messaging solution that works seamlessly with most business notification applications for enhanced wireless notification and response.

This is business the way you want it; messaging that is familiar yet powerful.

Messaging that acts the same way as your personal messaging (real-time confirmations that your message has been viewed, and that the recipient is responding) with the structure you need: push notifications, broadcast messages and customization.

How it works

Business Messaging is easy to set up and use:

  • Enable the AT&T Business Messaging feature for recipients’ eligible devices.
  • Log into the AT&T Business Notification Center at https://bnc-businessmessaging.att.com/ or point your application to one of the AT&T Business Messaging addresses listed at https://bnc-businessmessaging.att.com/#faq.
  • For users who want to use the Business Messenger app on Android or iPhone, download from your app store.
  • When you’re ready to use it, simply type your message, select recipients and send. It’s that simple!

What does it mean for your business?

Robust, highly secure messaging that’s in tune with you and your teams. Send last-minute changes along with attachments and details. Collaborate across locations and share time sensitive information. Use the Messaging application on compatible Android and iOS handsets and tablets. Clearer communication means less wasted time!

The best news of all: you’re no longer restricted to a small number of characters that force you to leave out important information. 1,000 characters means your teams can get the information they need, in one message, and you can attach files, photos and videos up to 5 MB each.

Download the AT&T Business Messenger app

Features

The features you asked for

  • Messages can be sent virtually anywhere/anytime on the go
  • Apps for both Android and iOS handsets and tablets
  • Notifications to groups as large as 20,000 recipients
  • Highly secure messaging
  • Works with major U.S. carriers
  • Features sent/delivered/read confirmations
  • Attach files, photos and videos up to 5 MB each and voice memos up to 5 minutes
  • Messaging from your PC, mobile device or tablet
Business messaging features you asked for
Business messaging sent anywhere/anytime
  • Message sync between multiple devices
  • SMS backup for when the app is not available
  • Share location and contacts
  • Messaging protocols for Internet, e-mail and dial-up (SNPP, WCTP, SMTP, TAP)
  • End user can control alerts/sounds for messages, and separate them from personal messages
  • Flexible pricing plans
  • Business Notification Center website for group notification
  • Compatible with any device capable of receiving text messages
  • 24x7 technical support

AT&T Business Messaging technical support

Technical support is provided by AT&T. Additionally, businesses that activate 250 or more devices with AT&T Business Messaging are able to take advantage of the AT&T Helpdesk, a specialized technical support group that can handle the complex needs of enterprises.

AT&T Business Messaging gives application developers the freedom to use SNPP, WCTP, SMTP or TAP to integrate seamlessly with a wide range of notification applications, or send messages from the smartphone, tablet or PC.

While Business Messaging can be an effective and highly secure way to increase worker productivity, it should not be used as the primary or sole method of sending notifications that contain information that is essential to the protection of life or property.

AT&T Business Messaging technical support

Pricing

Pricing options

We give you the options you asked for: choose from our Individual Pricing Plans or our Bulk Pricing Plans. Please contact your AT&T sales representative for bulk pricing information.

Individual pricing plans*

The most common way of deploying AT&T Business Messaging is by adding an individual feature to each AT&T recipient’s account. Basic access can be added at a low cost per month and can be combined with any AT&T text messaging plan. Messaging bundles are another option to meet each recipient’s specific messaging needs.

Individual Plan Price (Monthly Recurring Charge) Included Business Messaging + Text, Picture, Video and Instant Message Included Mobile to Any Mobile Calling Additional Messages
Business Messaging Basic $3.00 Each message is rated according to your active text messaging plan, if any. Otherwise, default pay-per-use rates apply Each call is rated according to the active calling plan, if any. Otherwise, default per minute rates apply $20
Business Messaging Secure $3.00 N/A. This plan may only be added to an individual AT&T Business Messaging plan. N/A N/A
Business Messaging 200 $10.00 200 to/from anyone in the U.S.** No. Each call is rated according to the active calling plan, if any. Otherwise, default per minute rates apply $0.10
Business Messaging 1000 $15.00 1000 to/from anyone in the U.S.** No. Each call is rated according to the active calling plan, if any. Otherwise, default per minute rates apply $0.10
Business Messaging 1500 $20.00 1500 to/from anyone in the U.S.** No. Each call is rated according to the active calling plan, if any. Otherwise, default per minute rates apply $0.05
Bulk Business Messaging Basic Access $3.00/license Each message is rated according to your active text messaging plan, if any. Otherwise, default pay-per-use rates apply No. Each call is rated according to the active calling plan, if any. Otherwise, default per minute rates apply $0.20
Bulk Business Messaging Secure $3.00/license N/A. This plan may only be added to the Bulk Business Messaging Basic Access Plan. N/A N/A
Business messaging sent anywhere/anytime

Bulk Pricing Plans*

Unlike the individual pricing options, Bulk Pricing enables corporate customers to purchase their entire AT&T Business Messaging service on a single account rather than purchasing the service separately for individual accounts. With licenses ranging from one seat through 8000, Bulk Pricing plans allow provisioning for any compatible mobile device or data-only device.

In other words, even if your employees/contractors pay their own monthly phone bill and/or use other mobile carriers, you can still include their phone number on your list of permitted users. An administrative website is provided to manage all permitted users, giving the administrator centralized control and the flexibility to add and remove users, so you can keep up with a changing staff environment.

Notes

1. Additional charges and restrictions may apply.

* A qualified voice or data plan is required. Prices are billed monthly and are valid for use in the U.S. only. Charges for international messages sent from the U.S. are $0.25 for Text Messages and $0.50 for Picture/Video Messages. Charges for usage while roaming internationally: $0.50 for each text message sent, $1.30 for each picture/video message sent, and $0.0195 for each kilobyte used.

Standard rates apply to all incoming messages. Additional charges for premium messages and content apply. For full details on Messaging & Data Bundles, go to att.com/MediaTerms. Pay-Per-Use Charges: Text/ Instant Messaging $0.20 per message; Picture/Video Messages $0.30 per message; Web Net Browsing $0.01 per KB. Additional subscription and download charges may apply.

** A qualified voice or data plan is required. Prices are billed monthly and are valid for use in the U.S. only. Messages can be used for AT&T Business Messaging or any mobile-to-mobile text, picture, video and Instant Messaging (IM) messages. Charges for international messages sent from the U.S. are rated at $0.25 for Text Messages and $0.50 for Picture/Video Messages.

Charges for usage while roaming internationally: $0.50 for each text message sent, $1.30 for each picture/video message sent, and $0.0195 for each kilobyte used. Standard rates apply to all incoming messages. Additional charges for premium messages and content apply. For full details on Messaging & Data Bundles, go to att.com/MediaTerms. Pay-Per-Use Charges: Text/Instant Messaging $0.20 per message; Picture/Video Messages $0.30 per message. Additional subscription and download charges may apply.

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