MOBILITY SERVICES

AT&T Enhanced Push-to-Talk Integrated Dispatch

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PTT Integrated Dispatch

Integrated Dispatch provides customers with a powerful Mobile Resource Management (MRM) solution integrated with the Enhanced Push-to-Talk real-time group communications solution.

Managing your mobile users is easier than ever with the ability to see the location and PTT availability status of your group in near real-time. Using Integrated Dispatch, your administrators can view all of their EPTT users on a map, send and receive individual or group calls, send highly secure messages & files, and more – all from the convenience of a web-browser solution.

Integrated Dispatch allows a dispatcher to operate from a centralized corporate facility and manage the activities for a set of mobile Enhanced Push-to-Talk users (also called fleet members) working in the field. This enables an organization to effectively manage day to day dispatch operations and rapidly respond to incidents, urgent situations, customer requests, facility events, and other situations that require quick actions.

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Dispatch tool image

Take the next step in mobile productivity with a powerful dispatch tool.

Dispatch tool

Key features

Web-Browser solution

Login from a Windows PC terminal with individual accounts. Compatible with Windows 7/8.1/10, IE11 and Chrome 45 or higher.

Enhanced Push-to-Talk Calling

Enables dispatcher to start or end an EPTT call, record a conversation, and see the talkers identity. The dispatcher can see call activity during the call.

Map

Provides visual location information of the fleet members in the field and an option to allow dispatchers to make EPTT calls or send messages or alerts to those fleet members, directly from the map.

Location History

Allows dispatchers to track the path fleet members have traversed on the map during a specific time period. The dispatcher can select the fleet member and the time period to track.

Geofence

Allows dispatchers to assign virtual boundary to talkgroups on the map. Notification is sent to the dispatcher and fleet members whenever a fleet member crosses the fence.

Integrated Secured Messaging

Allows dispatchers to text, share multimedia content (i.e., audios, files, images and videos) of supported formats and of specified sizes, and share location as an attachment to contacts and talkgroups.

Monitored Talkgroups

Allows dispatchers to monitor up to 20 active groups, join an existing active talkgroup call or initiate a new talkgroup call, and see if other dispatchers have joined the call.

Quick Text

Text faster through the use of custom made messages.

Voice Message Fall Back

Automatically records and delivers a voice message when a dispatcher attempts to make a PTT call and the call initiation fails because intended recipients cannot be reached.

Broadcast Calling

Allows a designated broadcaster to make high-priority one-way calls typically used to make important announcements.

Pricing

Pricing and availability photo

Pricing and availability

Enhanced PTT Integrated Dispatch is available to users of Enhanced PTT on corporate accounts. Pricing is only $30 per month per dispatcher – there are no additional charges per fleet user.* Integrated Dispatch features and compatibility may vary by device – contact your AT&T representative for more information.

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