Now with advanced protection to block spam callers and to give you highly secure access over Wi-Fi®.1
Compatible device/service required. Smartphones sold by other carriers may not be eligible. Data rates may apply for app download and usage.
AT&T Mobile Security helps protect your data from mobile threats.
AT&T Mobile Security alerts you to company data breaches.
Protection over open Wi-Fi®
AT&T Mobile Security has highly secure Wi-Fi® VPN1 to help protect your data over open (unencrypted) Wi-Fi.
AT&T Mobile Security has Wi-Fi® Alerts1 to warn you if a Wi-Fi network may be dangerous to your privacy.
AT&T Mobile Security has Theft Alerts1 to notify you if suspicious activity is detected.
AT&T Call Protect has Automatic Fraud Blocking to detect and block calls from likely fraudsters.
AT&T Call Protect offers Suspected Spam Warning to identify telemarketers and other suspected spam calls.
Block unwanted calls
AT&T Call Protect contains a Personal Block List feature to let you block unwanted calls by number.
Identify unknown caller details
AT&T Call Protect has Enhanced Caller ID1 to identify unknown caller details.
Reverse Number Lookup
AT&T Call Protect has Reverse Number Lookup,1 which provides details when you enter a U.S. number.
Device Security helps protect your data from mobile threats. Breach Reports alert you to company data breaches. Secure Wi-Fi® VPN¹ helps protect your data over open (unencrypted) Wi-Fi. Wi-Fi Alerts¹ warn you if a Wi-Fi network may be dangerous to your privacy. Theft Alerts¹ notify you if suspicious activity is detected.
Automatic Fraud Blocking detects and blocks calls from likely fraudsters. Suspected Spam Warning identifies telemarketers and other suspected spam calls. Manual Call Blocking lets you block unwanted calls by number. Enhanced Caller ID¹ identifies unknown caller details. Reverse Number Lookup¹ provides details when you enter a U.S. number. Custom Call Controls¹ lets you choose call categories to accept, block, or send to voicemail.
Breach reports for Android
Breach reports for iOS
Secure Wi-Fi VPN
Automatic fraud blocking
Suspected spam warning
Manual call blocking
Enhanced caller ID
Reverse number lookup
Custom call controls
Two free mobile apps that help reduce your chances of becoming a victim of fraud.
AT&T Mobile Security:
AT&T Call Protect:
*Available in HQ Voice coverage area
This is a premium subscription service that costs $3.99/month and provides additional features in both AT&T Mobile Security and AT&T Call Protect for the ultimate control.
AT&T Mobile Security PLUS:
AT&T Call Protect PLUS:
4Available in HD Voice coverage area
The basic version of AT&T Mobile Security and Call Protect is free5 to eligible AT&T wireless customers.
PLUS features of both AT&T Mobile Security and Call Protect is $3.99 per month. Learn more about PLUS feature (see the FAQ for: What is AT&T Mobile Security and Call Protect). Features vary by device type.
5Data rates may apply for app download and usage.
Download each app from the Apple App Store or Google Play.
Download on the App Store | Get it on Google Play
You can add the PLUS features in one of three ways:
PLUS features of both AT&T Mobile Security and Call Protect is $3.99 per month. Features vary by device type.
Visit the AT&T Mobile Security and Call Protect support page.
AT&T Mobile Security scans the apps and operating system on your device and notifies you if certain threats are detected. If an unsafe app or file is found while an app is being installed, during a security scan, or while actively monitoring file systems, the Security tab on the dashboard will turn red until you take action.
Note: Apps and files are not automatically deleted when threats are detected. You are responsible for taking appropriate action to remove or remediate any detected threats.
System Advisor confirms that your operating system contains the latest operating system software updates. The System Advisor feature will detect if your device has been rooted,6 which makes it vulnerable to security threats.
Secure Wi-Fi® VPN helps protect your data when you are using an open (unencrypted) Wi-Fi connection.
Open (unencrypted) Wi-Fi connections may exist in restaurants, hotels, airports, etc. The Secure Wi-Fi VPN creates a tunnel for your data when you are using open Wi-Fi hotspots to protect you from Wi-Fi snooping during important tasks like email, financial transactions, and browsing the web.
Secure Wi-Fi VPN only works in the United States, including Puerto Rico, Hawaii, and the U.S. Virgin Islands. It does not work when using certain video streaming apps. For a complete list see the AT&T Mobile Security Terms and Conditions.
It means your data connection is not encoded. Unencrypted data sent over the internet can be intercepted by hackers.
Your home Wi-Fi and Wi-Fi at your work location are most likely encrypted. Secure Wi-Fi VPN will not deploy on these connections. Secure Wi-Fi VPN will not deploy on already secure connections.
Secure VPN will disconnect automatically when you leave open Wi-Fi networks.
If you have more than one VPN tool/feature on your device, Secure W-Fi VPN will not activate if another VPN is already in use. Conversely, if you manually activate another VPN service, Secure Wi-Fi VPN will deactivate and allow the third-party VPN feature to turn on.
Some Wi-Fi hotspots require you to log in to a portal before you can access the Wi-Fi hotspot. If you are having issues getting the Wi-Fi hotspot to connect, try to open a browser and type in the name of the business (for example, https://starbucks.com) to try to trigger the portal. If that doesn’t work, try something like www. Google.com to force it to open so you can connect to the Wi-Fi hotspot.
Due to restrictions by some video streaming services, video streaming data may be directed outside of the Secure Wi-Fi VPN service while all other traffic will continue through the encrypted VPN tunnel.
Secure Wi-Fi VPN is provided on an “as-is” basis with no warranties and makes no representations of any kind, express or implied, with respect to the Secure Wi-Fi VPN.
As an additional layer of protection on Android devices, a feature called Wi-Fi Alerts is available for PLUS customers to send you a notification if a Wi-Fi hotspot you are trying to join is potentially unsafe and could hurt your privacy.
Theft Alerts warn you when suspicious activity is detected on your Android smartphone, indicating your smartphone may have been stolen. You will be provided instructions on what to do if your device is lost or stolen.
Alert triggers are customizable by:
Once the alert is triggered, an email will be sent including the location of your device and how to suspend service. For Android smartphones, a photo taken using the front-facing camera is included in the message.
Please note: Theft Alerts is not available on iOS.
Millions of U.S. consumers have had their personal information compromised in data breaches. With Breach Reports, you will receive timely information on data breaches by looking at the apps on your device to provide information. If a company is breached:
As part of the System Update feature, you will be notified if your Operating System is out of date and prompted to update it now.
Updating your operating system is an important security feature for your mobile phone. The software updates sometimes contain important fixes to security flaws and system vulnerabilities. This could prevent your phone from being hacked and prevent your data from being shared unwillingly.
The passcode check feature will ensure you have a passcode set up correctly to keep your device and data secure.
The most important thing you can do to keep your device and data secure is lock the device with a unique PIN or a biometric fingerprint.
You may block up to 200 numbers manually.
There is no limit to the amount of numbers you can add to your Personal Block list.
Yes! You may view the list of calls blocked by AT&T Call Protect within the AT&T Call Protect app.
AT&T Mobile Security & Call Protect: Service includes access to AT&T Mobile Security (Android) and AT&T Call Protect (iOS & Android). Requires download of separate apps. AT&T Mobile Security (Android): When Mobile Security app is installed, Call Protect features like Automatic Fraud Blocking and Suspected Spam Warning will be enabled. App Monitor: AT&T Mobile Security is not guaranteed to detect or protect against all viruses, malware, rooting, and unauthorized app installations, or to prevent data breaches or device theft. AT&T Call Protect (iOS and Android): Automatic Fraud Blocking may inadvertently block wanted calls. Settings can be adjusted to turn off blocking or allow specifically designated numbers. Suspected Spam Warning: Must be in an AT&T HD Voice coverage area for suspected spam call alerts. Suspected spam may include service messages and/or other permitted calls.
AT&T Mobile Security & Call Protect Plus (Android): Subscribers pay $3.99 per month. Service auto-renews every 30 days unless canceled. You can cancel anytime within either app. Learn how to manage your features at att.com/mobilepurchases, or by calling us at 800.331.0500 (or dialing 611 from a wireless phone). Custom Call Blocking/Controls: All call categories, except for the fraud category, are set to allow. Manage call settings in the app. Enhanced Caller ID: Must be in an AT&T HD Voice coverage area. Reverse Number Lookup: Limited to 200 U.S. queries per user within a 24-hour period. Secure Wi-Fi VPN: Automatically enabled only when your device joins an open (unencrypted) Wi-Fi network. Does not work when using certain video streaming apps. Not available while roaming internationally.
Eligibility: Available for consumer and business (except for government) postpaid wireless accounts with eligible service. Not available for AT&T PREPAIDSM accounts. Device requirements: Compatible device is required and includes iPhones 6 or newer, running iOS v9.3+ (AT&T Call Protect), and AT&T HD Voice-enabled Android smartphones (AT&T Mobile Security & Call Protect). Some features vary by device operating system. Phones sold by other carriers or direct from device manufacturers may not be eligible. Rates: Includes access to both services for Android but requires download of separate apps. For iOS users, you will be automatically billed every month through your iTunes account unless you cancel your Plus subscription. To manage your Plus subscription, go to iTunes. Data charges may apply for app download and usage. Other charges and restrictions may apply.*
See complete AT&T Mobile Security and AT&T Call Protect terms for more info.
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