The great connectivity migration

How the COVID-19 outbreak changed where and how we communicate

by The AT&T Business Editorial Team

So much has changed in such a short time. Within a matter of days, we went from working in our offices to working from home. From face-to-face meetings in conference rooms to web conferencing from our kitchen tables. From picking up the office line to picking up our smartphones.

Our intelligent network has seen it all – and adapted well to these unprecedented changes. We’ve witnessed voice and network usage move from the core of cities to residential neighborhoods, and big shifts in the platforms used to communicate with each other. Here are two examples of how much can change in just a week.

Big business activity leaves The Big Apple

New York City – which is typically a hub of cellular activity on a weekday – saw network usage significantly dissipate over the course of a single week. See how in just seven days, cellular activity spread across the region as people settled in to work from home.


Bay Area businesses also on the move

We saw similar stories of what happened in New York City playing out across the country. Take a look at how voice traffic moved from the business hubs of San Francisco and San Jose to residential neighborhoods.


Through all the changes of how and where we communicate with each other, the AT&T Network continues to perform well. Because the network is intelligent and highly automated, it can reroute data as needed and switch on services near instantly, all while scaling in response to demand. We’re constantly monitoring our network 24/7, and will provide updates to how connectivity continues to change in the days and weeks ahead.

For more information on our COVID-19 response, and how we can help your business during these unprecedented times, please check out our business continuity site.