Technology gives elevator company a lift

by The AT&T Business Editorial Team

How did you get to your office today?

Odds are, your commute involved at least one trip on an elevator or escalator. According to, U.S. elevators make 18 billion passenger trips per year, carrying an average of five people per trip.

Otis Elevator, the world’s largest manufacturer and maintainer of people-moving products, depends on a staff of 31,000 mechanics to keep 1.9 million elevators and escalators worldwide in top operating condition. To do this, the mechanics need access to the latest information on elevator performance and troubleshooting and repair procedures, just as if they were at a desk.

Watch the video to see how Otis uses mobile, cloud, and Internet of Things technologies to connect its mechanics with the data they need to keep people moving, so they can keep your business moving.