Moving UC to the cloud: a good move for your mobile workforce

The number of mobile workers continues to increase

by LaRyta Wiggins

The traditional definition of the office is continually being redefined — and expanding that definition includes being mobile.

An AT&T-sponsored white paper from IDC predicts that the U.S. mobile worker population will grow at a steady rate over the next five years, increasing from 96.2 million workers in 2015 to 105.4 million workers in 2020. By the end of the forecast period, IDC expects that mobile workers will account for nearly 75 percent of the total U.S. workforce.

So it’s easy to conclude that mobility will have an incredible impact on the future of business.

Enter cloud-based unified communications

Cloud-based unified communications (UC) and mobile integration leverage the power of the UC platform to provide highly secure corporate access to employees, wherever they are – along with the ability to conduct conferences and collaborate easily. The results can include:

  • Improved employee productivity
  • Reduced CAPEX and operational expenses

UC solutions have become a central component of many organizational strategies to optimize employee performance. And now mobility is increasingly a core part of the UC story, offering users:

  • Multiple device support
  • A simpler, more intuitive experience
  • Mobile-centric design with mobile device support from the ground up and focused on end-user needs
  • Device independence with features, functions, and rules associated with the user, not the mobile device
  • Mobile business applications to communicate and collaborate internally and externally in real time

Mobile-based collaboration trends upward

According to IDC, mobile collaboration will grow as a critical aspect of the enterprise communications infrastructure.

Already, the majority of employees are either using mobile devices in the workplace or are working outside of the office for a portion of the day. Since upward of 50 percent of emerging-business employees are working out of the office for at least a portion of every day, mobile integration provides an extraordinarily important tool for acquiring new customers and serving existing clients.

For more insights on how to leverage this trend to your business advantage, register to download the AT&T-sponsored white paper from IDC, Cloud-Based Unified Communications and Collaboration: Transformation of the Work Experience