Discover the future of your 5G experience

by AT&T Business Editorial Team

As we all become surrounded by technology and the need to stay and be connected, 5G will eventually give us greater speed (to move more data), lower latency (to be more responsive), and the ability to connect a lot more devices at once. But it’s not just about the data and speed. It’s what you can achieve not only on a personal level but across your business.

For example, the greatest benefits you can experience with 5G in the short term are by using our 5G millimeter wave spectrum (“5G+”). This cellular network of the future will ultimately deliver:

  • Lower latency 
  • Better reliability 
  • Faster speeds 
  • Greater capacity

However, 5G is positioned eventually to have a significant impact on next-gen infrastructures not only in the cellular industry, but also in healthcare, retail, finance, manufacturing, and transportation industries as well. What new technologies will 5G bring to our business not only today but tomorrow? There are thousands of possibilities, and many of those possibilities exist today.

Healthcare: Better connectivity to help with a faster, more accurate diagnosis

Adding a high-speed 5G+ network to existing architectures can help quickly and reliably transport large data files of medical imagery, which can help improve both access to care and the quality of care

Healthcare facilities, such as dentistry practices and hospitals, are considering and some trialing the power of 5G with virtual reality (VR) to help ease patient discomfort and assist in pain management. Hospitals plan eventually to use VR to simulate complex medical scenarios and test alternative treatments, including Augmented Reality, to reduce risk to a patient. 

Because the 5G+ network is highly reliable, providers have greater assurance that they will be able to receive the data they need where they need it within the 5G+ footprint and be able to provide the care their patients want and expect.

Retail: Truly customize the entire shopping experience

Retail companies can help power new, innovative technologies with the addition of 5G+ networks, which translates to enhanced speed and reliability, more data gathered and efficiently analyzed, and ultimately a longer-lasting relationship with customers.

For example, a “magic mirror,” powered by 5G+, will eventually be possible to transform the in-store and online experience by allowing customers to try on products virtually and get recommendations based on profile, style, and preference. Your customer would be able to see it right then and there, virtually displayed on them, and your store would be capturing that data and shopping preferences.

To help create the personalization that people now crave, many retail companies are gathering and analyzing data. “In-store analytics are being applied to every phase of the retail process by determining retail trends, predicting where the demand will be for products, optimizing pricing for a competitive edge, identifying consumer purchasing patterns and behaviors, and other insights for immediate decisions,” says Alex Gefrides of Intel in the 28th annual edition of a retail technology study. *

Another example in the grocery or big-box retail environment is Badger Technologies’ fully autonomous robot, which can help address out-of-stock, planogram compliance, price integrity, and audit and compliance issues. When the robot detects a product is low, out of place, or listed at the incorrect price, it can increase operational efficiency by sending near-real-time reports and bandwidth-intensive images using a 5G+ network. Non-5G internal networks would be hard-pressed to deliver these.    

With this 5G enabled capability and reliability, you can help keep your shelves stocked with the items people want and keep your customers engaged in and out of your store.

Finance: Accelerate a highly secure, omnichannel experience

5G will eventually empower the typical banking systems to function without wired connectivity. The highly-reliable network coupled with low latency, high bandwidth data applications could potentially enable a complete branch experience via mobile/pop-up branches at locations like music festivals, sporting events, college campuses, and disaster-affected areas. The speed and responsiveness could also someday enable simultaneous wireless functionality of ATM and other self-service kiosks, employee telepresence, teller systems, Wi-Fi, video surveillance, as well as entertainment and digital signage for lounge areas. In addition, point-of-sale payments from mobile devices and wearables may be enhanced by 5G for both the merchant and the consumer.

5G could also further enable remote control of insurance drones beyond line-of-sight to perform claims work, predictive risk analytics, and safety operations, and eventually to proliferate new use cases using augmented reality, virtual reality, and spatial computing devices. For example, VR stock traders could inform purchase decisions by visualizing investments, trades, and budgets in 3D, and tracking updates in near-real time. Financial services marketing teams might visualize customer journeys in physical space with apps that map and simulate buy flows, from first impression to sale. Internal training programs for compliance and new hires could be transformed into immersive, media-rich sessions, with instructions, diagrams, and animations overlaid onto real-world interactions.

These 5G network enhancements can create highly reliable, responsive networks, helping banks and other financial institutions create an experience for customers and employees that is more productive, efficient, and secure.

Manufacturing: Use virtual and augmented realities to unleash the potential of automation

5G technologies can ultimately help integrate augmented reality, video intelligence, and collaboration to make repair scenarios process faster, safer, and more efficiently.

High-resolution video cameras and advanced detection technology can help identify process errors and defects as something is being built. This helps make sure flaws are addressed on the spot right away.

Combined with machine learning algorithms, this data can help companies predict when expensive equipment is about to fail, reducing the likelihood of expensive downtime. With low-latency 5G+-enabled AR headsets, Level 1 technicians will eventually be able to travel to a site and have engineers at headquarters guide them through the repair process remotely. Using context-sensitive 3D animations, the remote engineers can then walk them through the necessary steps, increasing your overall efficiency.

Transportation: Transform risk management on the road

When 5G+ is added to existing network architectures, you have the potential to further streamline risk assessment for commercial fleets. By using 5G+-enabled ultra-HD as a mobile workforce sensor and surveillance tool, you will eventually be able to stream simultaneous, high-bandwidth video feeds (video as a sensor) to AI algorithms or managers back at headquarters. Taking what was once a difficult, time-consuming task and making it more efficient and accurate.

It will also be able to help better understand and manage mechanical maintenance (routine or unexpected), traffic conditions, weather, driving behavior, and route optimization for fleets as well.

Get ready for the 5G evolution of business

5G can help increase revenue-generating potential for those who can develop and launch high-quality, personalized services, and more rapidly.   Above are just a few illustrative examples of where 5G can take your business no matter the industry.

Want to know more? Visit 5G for business to get more information on the AT&T 5G initiatives available now—and see what might be coming tomorrow.

*Wake Up Call for Digital Transformation