5 ways tech can help create a connected patient experience

Self-service kiosks, wayfinding, digital signage and more

by AT&T Business

It sounds somewhat ironic, but we believe that technology can play a pivotal role in making healthcare more human and humane.

For providers, solving patients’ medical problems isn’t enough to win their loyalty and encourage long-term relationships. In addition to positive outcomes, consumers are demanding more convenience, greater comfort, and better access to entertainment, education, and information. They want a process that is built FOR and AROUND them.

Technology such as self-service kiosks, wayfinding, digital signage and digital patient management platforms are uniquely positioned to deliver the kind of connected experience patients are increasingly demanding.

At the same time, they also free clinicians and other caregivers to spend less time on administrative tasks and more time with patients.

In this infographic, we explore what is driving the industry toward improving the patient experience and making it more connected. More importantly, we review five specific ways technology can help.