AT&T named a Leader in IDC MarketScape: Worldwide Managed Security Services

AT&T recognized for managed cybersecurity services in recent IDC vendor assessment

by AT&T Business Editorial Team

International Data Corporation (IDC) named AT&T Business a Leader in their IDC MarketScape: Worldwide Managed Security Services vendor assessment.

In conducting the assessment, IDC defined "managed security services" as the "around-the-clock remote management or monitoring of IT security functions delivered via remote Security Operations Centers (SOCs), not through personnel onsite." IDC measured categories ranging from offering strategy, delivery models, pricing and cost management strategy, customer service, and innovation to growth strategy, portfolio offerings, employee management capabilities, and sales and distribution.

AT&T was recognized for “making security a top focus.” They reported, “(AT&T) is making investments related to advanced threat detection and analysis, threat intelligence, virtualized security functions, and complementary services. In addition, along with its investments in security, the company has made progress in offering flexible delivery options and pricing options and in making security an easy and cost-effective solution for all types of buyers. AT&T is making investments in network function virtualization (NFV), which will give customers more flexibility on how they deploy security solutions.”

IDC also recognized AT&T for “improving portal capabilities by creating a more comprehensive user experience that allows customers to choose how involved they want to be in threat detection, investigation, and remediation.” They reported that for the customers who prefer to be hands-on, “the portal allows them to look at alerts and dig deeper into them, and it enables customers to work collaboratively with AT&T on remediation, including AT&T-suggested steps.”

IDC reported that AT&T Business has top-notch local support people who are “very knowledgeable in their area of expertise,” according to polled respondents.

AT&T Business continues to develop managed security services and solutions that help companies worldwide with cybersecurity practices such as:

  • threat detection
  • security technology management
  • compliance concerns
  • network intrusion detection and prevention
  • security gateways
  • monitoring and reporting
  • firewalls
  • endpoint protection platforms

As companies move toward digital transformation and software-defined infrastructures connected to cloud ecosystems, AT&T Business helps them develop cybersecurity roadmaps and implement edge-to-edge security to help better protect their businesses.

Full report

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