Healthcare organizations see the potential of telehealth for convenience and cost savings, and many are exploring how to adopt it. From sparing patients costly trips to doctors’ offices to linking on-scene first responders with the ER staff, telehealth is projected to save time, money—and ultimately lives.
A recent HIMSS Media research report, The Connected Patient: How Technology is Advancing Telehealth, reveals that a majority of surveyed health systems are priming their IT infrastructure to handle the hardware and high-speed networks required to make telehealth a reality. However, most hospital telehealth initiatives remain in their early stages, as leaders and decision makers address concerns about security and privacy, while vying for more budget and clinician buy-in.
HIMSS Media conducted the blind survey on behalf of AT&T in August 2018 to better understand where telehealth fits into the massive digital transformation occurring within healthcare. Of the 100 qualified respondents who completed the online survey:
Among the survey’s key findings:
Hospitals are using a variety of secure telecommunications and digital technologies to advance telehealth. Self-service tools and end-to-end cybersecurity top the list of solutions being piloted or already in use.
Beyond telehealth, hospitals are looking ahead to leveraging their IT investments for remote patient monitoring and next-generation technologies like artificial intelligence (AI) and machine learning, voice interface, and social robots. So far, the most popular pilot testing or actual rollouts involve wearables.
Entirely new experiences, revenues, profitability, customer relationships, business insights, and processes are now possible using IoT services and solutions.
Top drivers for telehealth initiatives include raising the quality of patient care and achieving better clinical outcomes. However, only a minority currently believe they’ve been highly effective at leveraging their chosen solutions to advance those goals.
Early successes currently include improved patient safety and greater patient access to specialists.
HIMSS Media conducted the blind survey on behalf of AT&T in August 2018 to better understand where telehealth fits into the massive digital transformation occurring within healthcare.
Limited budgets and privacy, along with security concerns, top the list of barriers to telehealth that organizations must overcome. Another chief obstacle is convincing clinicians to use telehealth tools.
As the healthcare industry navigates through a massive digital transformation, hospital systems are learning how best to deploy their technology investments to elevate the patient experience, enhance collaboration and communication among caregivers, and conveniently and effectively deliver quality care remotely.
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